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SalaryAs Concierge you will be the face of AvalonBay. The moment new prospects and current residents see you at the front desk, they’ll feel welcome and know that they’re in good hands. You will monitor foot traffic, provide top-notch customer service, and maintain a luxury curb appeal.
- the ability to tackle new problems and see them through until the end. You understand the importance of following through, showing residents care and attention.
- strong communication skills. Whether it be in-person or over the phone, you’re able to provide information, direction, and instruction – along with quality conversations! Your writing and speaking abilities are well developed and you’re able to connect well with others.
- time management. You’re able to juggle multiple tasks and time-sensitive requests while keeping composure and positivity.
- patience. If things get difficult, you’re the picture of poise and able to provide the best level of customer service to all residents, vendors and future prospects coming through the front doors.
- organization. Whether it’s phone messages, resident packages, or maintenance requests - you’re able to keep everything in line and moving efficiently, escalating to proper next steps.
High School diploma or equivalency (GED) required. Related experience in a hotel, retail or restaurant is preferred. There are both full-time and part-time concierge opportunities at AvalonBay covering a variety of shifts - which could include morning, evening, weekend or overnight. This is a great position to supplement any work you're already doing and to gain valuable experience in the hospitality industry.
This position will be 16 hours a week, 11:00pm - 7:30am Friday and Saturday. If you’re looking for something else to better fit your schedule, check out jobs.avalonbay.com for details on other open Concierge positions!
We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.
We offer…
- opportunities for growth based on achievement and promotion from within
- associate recognition and merit increases
- a benefits package which includes, but is not limited to, dental and vision insurance.
- a 401(k) retirement plan for eligible employees to enroll in
- a culture built on purpose and our core values – A Commitment to Integrity, A Spirit of Caring, A Focus on Continuous Improvement.
Job Type: Part-time
Pay: $22.00 - $25.00 per hour
Expected hours: 16 per week
Schedule:
- Overnight shift
Work Location: In person
