Concierge Guest Services

Drive Hospitality is currently hiring Front Desk/Concierge with a flexible schedule to work at our prestigious Residential properties all around LA area and its surrounding areas.

JOB DESCRIPTION

Greet and Assist People

Stand near the entrance, they have a significant influence on peoples first impressions of the building or company. It's crucial for them to have a pleasant and courteous attitude. Greet guests or customers and provide assistance by opening doors, carrying bags, hailing rides, and directing people to the front desk.

Respond to Inquiries

For quick inquiries regarding directions or building facilities, must be knowledgeable about all the features of the building as well as restaurants, shops, tourist attractions, and other important places in the vicinity. They may also hear about complaints or concerns, which they relay to co-workers from the appropriate department.

Monitor Safety

Must stay alert during their entire shift in order to screen for security. As the first point of contact with people entering the building, they look out for suspicious activity and may check for identification or ask visitors to log in. In addition, they constantly inspect the building for safety, patrolling all areas, reporting damages, and reviewing surveillance.

Accept Packages

Receive mail and packages from courier services and hold these in safe storage until picked up by the intended recipient. To maximize clarity, they keep a record of deliveries and inform the recipients right after arrival.

Perform Administrative Tasks

Perform other administrative tasks as requested by supervisors, such as coordinating materials for events and confirming building or guest information from databases. This role sometimes involves basic building maintenance, from clearing sidewalks during winter to cleaning the lobby.