Concierge Clinical Associate-Ma

Concierge Clinical Associate - Medical Assistant
As Mount Sinai grows, so does our legacy of caring!
Located in the heart of Miami Beach, overlooking the breathtaking intracoastal waterway, Mount Sinai Medical Center is dedicated to providing exceptional health care to our diverse community enhanced through innovation, technology, teaching, and research.
Mount Sinai is South Florida's largest private independent not-for-profit hospital with 672 beds, and a tight-knit community of more than 4,000 employees.
We provide world-class care:

• Named one of America's 250 Best Hospitals for 2023, 2022, 2021 and 2020 by Healthgrades, positioning Mount Sinai among the top 5% of hospitals in the nation for overall clinical excellence
• A pioneer in innovative medical research in areas such as cardiology, cancer, memory disorders and pulmonary diseases
• The most cardiac surgery procedures performed in South Florida over the past 10 years
• A new seven-story Surgical Tower with 154 all-private rooms and patient centered technology promotes an exceptional patient experience

Position Responsibilities:

• Assists physician with complex procedures during patient examinations, including but not limited to injections, suture removal, venipunctures, cast removals, biopsies, EKG's
• Takes vital signs on patients
• Adept in the sterilization technique and able to demonstrate it when preparing trays for open wounds and preparing bandages
• Adheres to Universal precaution guidelines in the performance of patient care activities
• Monitors and manages patient schedule in order to ensure optimal patient flow amongst physician
• Greets and escorts patient safely from the waiting area to appropriate areas in the physician office and/or hospital, as required
• Understands and executes physician's preferred treatment protocols when coordinating patient flow
• Prepares and administers medication as instructed by the physician; this includes the administration of injections
• Ensures exam rooms are appropriately stocked with supplies and equipment prior to physician seeing patients
• Maintains appropriate par levels and inform supervisor when reorders are necessary in order to avoid any shortage in supplies
• Demonstrates appropriate medical knowledge and effectively communicate instructions to patients
• Ability to communicate to patients any procedures to be performed and provide preparatory instructions and answer basic questions, as required
• Demonstrates the ability to understand and react to the unique needs of the patients
• Flexible to changes in work flow, as needed
• Maintains organized work areas in order to maximize efficiency
• Demonstrates knowledge of proper use/maintenance of all equipment relative to the position
• Maintains current licensing and certification necessary to perform applicable job functionsPossesses effective time management skills and assist other staff members when appropriate
• Remains calm and courteous when dealing with patients and staff members, consistently maintaining a professional appearance and demeanor
• Responds to telephone promptly, preferably by the third ring and repeat key information to ensure accurate transcribing of messages
• Demonstrates willingness to work overtime in times of hospital or department emergency situations ( i.e. hurricane disaster alert or staffing limitations)
• Maintains a complete understanding of Fire, Safety and other applicable departmental and hospital manuals

Minimum Requirements:
Medical Assistant Certification Required.
5 plus years of Medical Assistant and phlebotomy experience.
CPR Certification required & Completion of Medical Assistant training.
High School Diploma or equivalent.
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Tuition reimbursement
• Employee assistance program
• Wellness program
• Pet Insurance