Concessions Supervisor

Concessions Supervisor - Legends Hospitality at Circle Line Cruises (NY, NY)

LEGENDS

Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment.

THE VENUE

Legends Hospitality is proud to Partner with Circle Line Cruises, New York’s oldest provider of chartered sightseeing cruises, in delivering a premium hospitality experience to guests. In addition to daily cruises on six sailing vessels throughout the city, Circle Line hosts various special events cruises including a New Year’s Eve and Fourth of July celebration in addition to charters for private parties and events.

THE ROLE

The Supervisor position is responsible for supporting all Food and Beverage Operations.

Job Type: Part-time, Seasonal

PRIMARY RESPONSIBILITIES

• Directly manage Food & Beverage associates while having direct interaction with customers
• Assure guests are receiving high quality of Customer Service
• Manage food and beverage execution to improve wait times
• Assure compliance with company service standards, inventory, and cash control procedures
• Assist in directing hourly associates while having direct interaction with guests
• Maintain and control high-volume food, beverage, and merchandise inventory and conduct physical audits of product regularly
• Oversee chartered events, ensuring proper set ups and anticipating client needs
• Assist in training, educating, and enforcing responsible service of alcoholic beverages and evaluate compliance within company procedures
• Ability to interact with co-workers in order to assure compliance with company service standards, inventory, and cash control procedures.
• Assist in general office duties such as POS reporting and staff assignments
• Complete other duties as assigned by managers

QUALIFICATIONS

• High school diploma or equivalent. Some colleges preferred
• Previous supervisor experience in a Food & Beverage or Events driven environment
• Ability to work on boats for extended periods of time
• Ability to work in an open-air environment during all climate conditions
• All applicants must be at least 18 years of age
• Strong attention to detail and extremely organized with elevated time management and prioritizing skills
• Must meet state and city health requirements for food handling and alcoholic beverage service
• Ability to multi-task in a fast-paced, team-oriented setting
• Must be able to communicate effectively with management and staff
• Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps/gangways
• Ability to work a flexible schedule, including extended hours, nights, weekends, and holidays
• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods
• Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism, positive outlook, and attention to detail
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job-specific safety training
• Must be flexible to work extended hours due to business requirements including mornings, late nights, weekends, and holidays
• Must have or obtain NYC Food Protection Certificate

COMPENSATION:

$21.00/Hourly

WORKING CONDITIONS

Location: On Site. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, which include being on a moving vessel. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.