Computer Testing & Repair Technician

Why We Exist: 

At Revive IT & ER2, we desire to grow a sustainable company that provides opportunity for individuals to continuously improve and grow. 

What We Actually Do: 

ER2 helps large organizations with seamless new technology hardware installation, efficient equipment management, and zero-waste disposal. ER2's unique business model enables the donation of thousands of computers to under-resourced communities, working towards reducing the digital divide.

ER2 is a leading provider of new and refurbished hardware purchasing solutions and Accidental Damage Protection (ADP) services specifically tailored for schools. Our dedicated focus on meeting the unique needs of educational institutions has established us as a trusted partner in the industry. 

Additionally, through our sister company, Revive IT, we are dedicated to providing professional, quality refurbished computers and other tech to customers  across the globe.

Our Vision:

To Empower Uniqueness! via our: Team Members, Clients, Environment, and Community. 

How We Behave:

We are: Constantly Improving | Acting in Humility | Living a Life of Servanthood | Relentlessly Pursuing Excellence

But what does this really mean?

In short, no task is "beneath" you. It's our job to make sure the next guy or gal has enough toilet paper. We all have chores; Even our CEO can be found cleaning/stocking bathrooms!

Being a part of the ER2 Family means you...

• Respect your peers and place of work
• Strive to always set the next person up for success
• Seek out feedback in hopes to become better 
• Give of yourself while expecting nothing in return

If you can commit to those values… we cannot wait to hear from you!

BEFORE YOU APPLY:

Please be sure to check out our careers page at https://www.er2.com/careers which explains our full hiring process so that you know what to expect!

AFTER YOU APPLY:

Please be sure to add notifications@app.bamboohr.com to your email contact list so you don't miss any communication from us! (or else it could sit in your spam!).

THE PERKS: 

• Competitive wages
• Welcoming, caring, and dedicated team members 
• Fun culture with family-like vibes 
• 401(k) with company match
• Paid Time Off
• Company Branded Attire Allowance
• Professional & Personal Growth and Development Opportunities
• Real Life Skills Training
• Healthcare coverage for full-time employees- a comprehensive benefits package that includes medical, dental, vision and life insurance
• A workplace built on continuous improvement - we work to ensure that everything we do adds value to our customer: Better process, easier work day, great product, on time, happy customers, successful company! 

All ideas are welcome, everyone has a voice here - unused employee genius is a big waste!

WHO ARE YOU?

• Are you someone who enjoys repetitive tasks?
• Do you pay great attention to detail?
• Do you KNOW Laptops & Desktops inside and out?
• Do you enjoy a fast-paced day and working towards a team production goal?
• Do you like being on your feet and getting hands on with electronics?

If yes, then this position could be the right fit for you!

Please read on...

THE OPPORTUNITY: 

We are looking for someone who loves computers and electronics, and who wants to be a part of a fun, hard working team! Our computer production technicians are responsible for identifying, evaluating, troubleshooting, testing, and repairing desktops & laptops for resale.

This is a full-time position M-F 8am-5pm.

***Want a better idea of what to expect?***

Check out this video:

https://www.youtube.com/watch?v=mYNsBQQig80

(copy & paste the link into your browser)

THE DAY TO DAY:

• Identify and assess value of computers that can be refurbished and resold.
• Run software tests, assess physical condition and hardware functionality, and analyze results to evaluate performance and determine need for adjustment.
• Repair or replace defective or improperly functioning hardware/components using hand tools.
• Maintain inventory for department.
• Identify individual parts and components and their functions.
• Effectively utilize internet resources to find procedures to troubleshoot equipment.
• Effectively document and communicate troubleshooting steps developed internally.
• Properly recycle products, materials, or equipment deemed non-repairable and/or non-resalable or products without significant value.
• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
• Cross-department communication.
• Help out in other areas as needed.

THE VITALS:

• 1-2 yrs computer repair experience preferred.
• Have the ability to problem solve.
• Be able to work with little to no supervision.
• Be dependable.
• Have an attention to detail.
• Have a desire to work in an ever-changing environment.

PHYSICAL REQUIREMENTS:

• The ability to stand in one place for extended periods of time without fatiguing.
• The ability to exert maximum muscle force to lift, push, pull, or carry heavy objects 50+ lbs.

OTHER REQUIREMENTS:

• Legally authorized to work in the United States.
• The ability to speak/read English fluently.
• Must pass background screening. "Pass" meaning no theft related felony within the past 7 years.
• Must complete drug screen upon hire.

ER2 is proud to be an equal opportunity employer. We are a diverse group of individuals from all walks of life with the unified desire to Empower Uniqueness and make a difference.

All employment is decided on the basis of qualifications, merit, and business need. 

If you need assistance or an accommodation due to a disability, you may contact us at hr@er2.com.

Disclaimer: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.