Complex Claims Director, Excess

Complex Director- Excess Major Claims | Primary Severity Unit
Who we are
American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.
Get to know the business
General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.
Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession. Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes. AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving legal and regulatory environment.
About the role
Do you want to work for one of the leading insurance companies in the world? Are you an experienced Casualty Claims Adjuster wanting to grow your skills? Are you a defense litigation associate looking for a career change? Are you interested in a Casualty claims position where you will handle and control the outcome of some of the most Complex Claims in our industry? If yes, this Complex Director position in the Major Claims - PSU group may be for you.
This position handles bodily injury and property damage claims in all 50 states. Your clients will be the leaders in their industry and some of the largest corporations in the world. As a PSU adjuster, you will have direct oversight of complex and severe general liability, product liability, employers' liability, and auto liability claims where AIG has primary and/or excess layers of coverage. You will be responsible for the investigation and evaluation of 3rd party casualty claims with potential exposure to multiple AIG policies and directly negotiating settlements with some of the best attorneys in the United States. You will be traveling around the country to direct defense and trial strategy, presenting to senior AIG claims management and working with other motivated experienced claims handlers recognized as industry leaders. This position requires:

• Determining scope and extent of available primary and excess coverage and issuance of appropriate coverage position letters;
• Development and execution of investigation strategies which identify critical issues effecting liability, causation and damages;
• Assessing and, as warranted, pursuing risk transfer and contribution opportunities;
• Clear and concise communication and contact with internal and external stakeholders including insureds, brokers and underwriters;
• Evaluating claim exposures and setting appropriate reserves;
• Developing and implementing resolution strategies including utilization of ADR;
• Presentation to senior management of claim disposition recommendations;
• Independent and proactive negotiation of multi-million dollar claims with top plaintiff attorneys nationwide after securing appropriate authority;
• Effectively managing litigation costs in coordination with counsel, vendors, and insureds; and
• +/- 25% travel.

What we're looking for:

• 5+ years of Commercial/Industry claims experience preferred;
• Excellent communication ability (verbal/written) and strong negotiation skills;
• Advanced experience and capabilities in litigation claims management including ADR and mediation process;
• Experience attending and controlling claims - pre-suit, litigated and post-trial - at mediations, settlement conferences, etc.;
• JD helpful but not required;
• Property and Casualty adjusting licenses required and must be obtained within 6 months;
• Motivated individuals who are interested in potential for an upwardly mobile career path;
• Potential for flexible work arrangement

For positions based in Jersey City, NJ, the base salary range is $90,000-$120,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: Benefits Overview.
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A look at our Benefits
We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.
We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.
We are an Equal Opportunity Employer
American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com. Reasonable accommodations will be determined on a case-by-case basis.
Functional Area:
CL - Claims
Estimated Travel Percentage (%): Up to 25%
Relocation Provided: No
AIG Claims, Inc.