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Form of workJob Description
Description:
Responsible for implementing and maintaining the effectiveness of the quality system. Perform routine testing (physical, chemical or functional) on product returned from the field due to a customer complaint, using a variety of lab equipment. Summarize and record all test data and maintain proper documentation of all lab work. Process customer returns in a timely manner in accordance with ISO and FDA QS Reg. Support company goal for timeliness of Complaint Investigations and closures. Knowledge of regulations and standards affecting IVD?s and Biologics. Must have good written and oral communications skills. Must possess good laboratory practices, including handling of chemicals and biohazardous material.The Technician will be responsible for: Unpacking boxes safely and sorting the returned products accordingly by product lines. Investigating returned products in order to resolve customer complaints regarding their blood glucose meters, strips & sensors. The Technician will document Complaint Investigations in the Complaint Handling System.The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.An Associates (Two year) degree in Electrical Engineering or other Science is a great fit for this job.
Skills:
quality control, laboratory, gmp, quality assurance, qc, medical device, biotech, sop, medical laboratory, cgmp, cleanroom, Electrical engineering, Biotechnology, ISO, assembly, inspection, documentation, computer operation, packaging
Top Skills Details:
quality control,laboratory,gmp,quality assurance,qc,medical device,biotech,sop,medical laboratory,cgmp,cleanroom
Additional Skills & Qualifications:
• Must Have ~ basic computer skills to navigate Internet programs used, basic Excel skills and be able to read, write and comprehend English.Experience in Medical Device / Biotech Industry is preferred.• Knowledge of Electronic Troubleshooting is preferred.• Ability to work in a team setting is a plus.• Fast learner and ability to follow written work instructions of SOP’s is preferred.• Good documentation skills are a must.• Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.• Ability to focus while performing repetitive and routine investigations is a must.• Great fit for workers with Manufacturing, Inspection, and Assembly experience.
Experience Level:
Entry Level
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- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
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- Ensuring growth opportunities for our people
Actalent is an equal opportunity employer.
About ActalentActalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.
