Community Services Specialist

Salary : $69,624.00 - $84,636.00 Annually
Location : Pittsburg, CA
Job Type: Full Time Regular
Job Number: 445
Department: Police
Opening Date: 01/22/2024
Closing Date: 2/23/2024 5:00 PM Pacific
Position Information
The City of Pittsburg seeks to fill a Community Services Specialist vacancy in the Police Department.
*3% COLA Increase effective July 2024
Community Services Specialists are responsible for providing clerical, technical and specialized assistance to sworn personnel in the preservation of the health, safety and welfare of the community and the enforcement of municipal codes and regulations. The current vacancy for Community Services Specialist is in Operations Support. Incumbents assigned to this division perform a variety of functions and tasks in both the field and the office such as preparing reports; entering data into law enforcement information systems; assisting sworn Police Officers in emergency situations; utilizing a variety of law enforcement communications equipment; assisting sworn officers in booking arrestees, taking fingerprints and filing fingerprint records; conducting prisoner searches; transporting prisoners according to established law enforcement guidelines and processes; and performing other related job duties. Positions assigned to this job class could be assigned to assist with other functional areas within the City's Police Department and may be rotated.
Ideal Candidate for Community Services Specialist

• Demonstrates a high level of ethical behavior and confidentiality
• Great interpersonal skills and the ability to remain focused under conditions that can be stressful
• Strong attention to detail and ability to enforce policies, procedures, codes, and regulations
• Demonstrates excellent written and verbal communication skills
• Values collaboration and teamwork
• Ability to operate a police vehicle and other law enforcement equipment and software
• Ability to act quickly and calmly in emergency conditions and situations
• Establish positive working relationships with City staff, other agencies, and the general public
• Ability to work evenings, weekends and split shifts as assigned

About the Police Department
The protection of life and property is the Police Department's highest priority. The Operations Bureau is responsible for the management of the Patrol Division and the Traffic Unit. The Patrol Division represents the largest component of the Police Department. The Support Services Bureau is responsible for the management of the Investigations Division, Property/Evidence Division, Code Enforcement Division, Records Division, School Resource Officer Program, and the Gang/Vice Team. The Support Services Bureau also provides in-service training and certified courses to ensure compliance with Peace Officer Standards and Training (POST) and applicable educational mandates for all sworn and civilian police personnel.
About PittsburgThe City of Pittsburg is a culturally rich and diverse community of over 76,000 residents and expected to grow to 90,000 in the next 20 years. Pittsburg is located in the Bay Area Region of Northern California and is perfectly situated for easy access to San Francisco, Napa Valley, Sacramento, the foothills of the Sierra Nevada Mountains, and Lake Tahoe. Pittsburg City Hall is also conveniently located a short walk from the Pittsburg Center Station of the Bay Area Rapid Transit System (BART), making a commute from cities throughout the Bay Area very easy. Pittsburg has waterfront homes, a performing arts theater, a variety of seasonal events, an extensive park system, a large public-school system, and a variety of shopping centers. The recently renovated Marina is also an ideal place to visit and is located within steps of the Old Town shopping district and downtown living, with nearly 600 boat slips, a free public boat launch, fuel dock, café, bait shop, and the Pittsburg Yacht Club. Pittsburg has featured such events as the Seafood and Music Festival, car shows, movies in the park, kayaking, and fishing derbies. With its commitment to a quality community environment, Pittsburg is an ideal city in which to live, work and recreate.
The City of Pittsburg is a full-service city following the council-manager form of government. The City has approximately 300 full time employees and at times, up to 350 employees total (depending on the season). Pittsburg is currently organized into the following departments: City Management, Community and Economic Development (Building, Economic Development, Code Enforcement, and Planning), Community Services (Housing Authority, Pittsburg Power Company, and the Successor Agency to the former Redevelopment Agency, CDBG/Housing Rehabilitation, Environmental Services, Waterfront Administration, and Property Management), Recreation, Human Resources, Finance, Police, and Public Works (Engineering, Operations/Maintenance, Utilities, Facilities, Parks, and Water Treatment). Fire Protection services are provided by the Contra Costa County Consolidated Fire Department. Pittsburg's total budget for FY 22/23 is $225.9 million and a General Fund budget of $51.3 million.
A competitive benefits package for regular employees include cost of living and equity adjustment, CALPERS retirement, medical/dental/vision insurance, paid life insurance, retirement health saving account, deferred compensation plan with employer match, paid time off, tuition reimbursement, wellness activities, employee assistance program, employee development courses, and career advancement opportunities.
Check out Pittsburg Police Department's Facebook Page to see PD in action: www.facebook.com/pittsburgpd/
The members of the Pittsburg Police Department are committed to improving the quality of life in this city through professionalism, excellence and trust.
Examples of Duties
Administrative Support

• Receives reports from the public by telephone and in person; writes brief reports, receives money and/or property, issues receipts and maintains appropriate record.
• Responds to questions and concerns from the public, departmental staff and other agencies; provides information and resolves service issues and complaints as appropriate or refers inquiries to appropriate resource.
• Assists in the processing and maintenance of reports, records and other data; operates a variety of state and local automated information systems; performs other office support/data processing functions as assigned.

Vehicle/Traffic Control

• Operates a vehicle to check streets for parking violations and abandoned vehicles; responds to complaints from the public regarding abandoned and/or inoperative vehicles; cites vehicles for violations and coordinates the removal of abandoned and/or illegally parked vehicles.
• Monitors cited timelines and other compliance activities and follows up with appropriate processing.
• Performs traffic control by directing traffic utilizing hand signals, flashlights, flares, traffic cones and/or other barriers; moves, lifts and positions stanchions, barricades and other heavy objects for establishment of temporary traffic routes.

Property Room Support

• Assists in the operation and maintenance of the police evidence rooms; receives, inventories, stores, maintains and releases all types of property and evidence coming into the possession of the Police Department.
• Produces evidence for court, attorneys and investigators upon request and accompanied by appropriate documentation; receives and releases impounded vehicles; provides evidence collection supplies for sworn officers.

Operations Support

• May assist sworn Police Officers in emergency situations; utilizes a variety of law enforcement communications equipment.
• Books arrestees; takes fingerprints and files fingerprint records; conducts prisoner searches; and transports prisoners according to established law enforcement guidelines and processes.

Other Assignments

• As directed, serves as liaison and provides staff assistance to various citizen and community interest groups; may make presentations to community groups.
• Establishes positive working relationships with representatives of community organizations, state and local agencies and associations, City management and staff, and the general public as a liaison with and representative of the city's Police Department.

Qualifications
Education: A high school diploma or the equivalent of a GED.
Experience: One year of progressively responsible experience with the public in the interpretation and application of laws, codes, rules and procedures.
Substitution for Experience: The successful completion of twenty-four (24) semester units of college coursework in criminology, police science or a related field may be substituted for one year of required work experience.
License: Possession of, or ability to obtain, a valid Class C California driver's license and proof of auto liability insurance is required.
Background Requirements: Successful completion of a thorough background investigation, polygraph, medical, and psychological examination.
Selection Process
Applications may be submitted online at . The City of Pittsburg utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Although, a resume and cover letter provide helpful added detail in reviewing qualifications, the job application may be rejected if the sections are considered to be incomplete. You will be notified of the next steps in the process via email! In the meantime, Let's stay in touch through social media. Follow us on LinkedIn, Instagram and Facebook.
What Happens Next?

• We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable.
• Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, physical test or job simulation, phone interview, in-person or video interview(s), and/or web-based testing.
• All offers of employment are conditional and new hires are subject to complete a pre-employment background screening that will consist of reference checks, livescan/fingerprint check and a civil check. Some positions require a medical examination, psychological examination, credit check, polygraph, drug testing, and full background investigation depending on the job characteristics. All new hires are required to show that they are eligible to work in the United States. All of these processes must be successfully completed before employment begins.
• The final phase of the selection process is the probationary period, which in most cases is twelve months.

Reasonable Accommodations:
The City of Pittsburg is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices.
The City of Pittsburg Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date.
Regular employees receive benefits. For benefit information please review the or
01
Do you have a high school diploma or GED equivalent?

• Yes
• No

02
Do you possess a valid California Class "C" driver's license or are you able to obtain prior to employment?

• Yes
• No

03
Have you successful completed 24 semester college units in criminology, police sciences or a related field?

• Yes
• No

04
Do you have at least one year of progressively responsible experience with the public in the interpretation and application of laws, codes, rules and procedures?

• Yes
• No

05
If yes to question #4, briefly describe your significant public contact experience (work or volunteer) that qualifies you for this position. Please include the employer's name and dates of employment. If not applicable, please type N/A in the text box.
06
If yes to question #4, briefly describe your experience where you have interpreted and applied policies, laws, ordinances, rules, procedures etc. Please include the employer's name and dates of employment. If not applicable, please type N/A in the text box.
07
Please explain what exemplary customer service means to you and provide an example of when delivered exemplary customer service.
08
Why do you want to be a Community Services Specialist and work for the City of Pittsburg Police Department?
09
What have you done to prepare to be a Community Services Specialist?
10
Are you willing to work various shifts to provide 24 hours a day, 7 days a week coverage including nights, weekends and holidays?

• Yes
• No

11
Are you willing to work in a detention facility and be in direct contact with inmates?

• Yes
• No

12
Are you willing to be exposed to potentially...