Community Services Officer

Salary : $59,748.00 - $76,236.00 Annually
Location : Manhattan Beach, CA
Job Type: Full Time
Job Number: 2024-00012
Department: Police
Opening Date: 03/14/2024
Closing Date: 3/31/2024 11:59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: TEAM
JOB SUMMARY
The City of Manhattan Beach is now accepting applications for the position of Community Services Officer. The Community Service Officer is a non-sworn position that works a 4/10 schedule in the Police Department. MBPD employs approximately 65 sworn and 43 civilian full-time employees and operates under two Bureaus - Administration/Investigations and Field Operations.
Under general supervision, the incumbent performs a wide range of parking enforcement, municipal code enforcement, animal control, and community service duties; and performs other related work as required.
ESSENTIAL DUTIES
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties not exclude them from the positions if the work is similar, related, or a logical assignment to the class.

• Assess situations and problems utilizing sound judgment in order to take the appropriate course of action such as enforcing parking regulations by vehicle and/or foot patrol.
• Issue citations for parking violations or municipal code violations and write reports.
• Perform animal control duties while patrolling the City and beach areas by issuing the appropriate citation for violations.
• Maintain City-owned holding facility and transport animals to the County Animal Shelter that are not licensed or with no owner information.
• Transport injured animals to the appropriate facility.
• Issue citations for Municipal Code violations such as noise complaints, spillage into storm drains or construction sites, leaf blower usage, or unlicensed businesses.
• Write complete and accurate reports to document incidents for court filings or for administrative hearings.
• Testify in court for criminal prosecution as needed.
• Perform related traffic control duties as directed, and operate a variety of vehicles and equipment.
• Will be required to work shifts, holidays, and/or weekends.

MINIMUM QUALIFICATION GUIDELINES
Training and Experience:

• Requires a high school diploma or GED to assure the ability to read and write English at the level required for successful job performance and have experience in dealing with the public.
• Education and/or experience in the field of law enforcement is highly desirable.

License and Certificate:

• Must possess a valid California Class "C" driver's license.
• Appointees must successfully complete a California Peace Officer's Standards and Training (P.O.S.T.) Certified PC 832 class, preferably within the first year of employment in order to perform the essential functions of this job.

Knowledge of:
Animal-related municipal, state and county codes; parking regulations; City of Manhattan Beach radio codes; penal codes relative to animal control, and vehicle codes relative to parking regulations; Departmental and City administrative policies and procedures; and principles of public relations.
Skill in:
Operating vehicles and equipment necessary to perform the job safely which include automobiles, 3-wheeled vehicles (GO-4), 4 x 4 trucks; towing small trailers; utilizing AutoCite, Mobile Data Communication (MDC) equipment and two-way radios; operating a personal computer for completion of reports; communicating rules and regulations to a varied population verbally and in writing; and writing clear, concise and accurate incident reports applying correct codes and factual information.
Ability to:
Read, understand and interpret codes, regulations and departmental policies; effectively assess situations and develop an appropriate course of action using sound judgment and applying appropriate investigative methods and City practices; recall details and incidents accurately; maintain records and prepare reports; meet the public tactfully and courteously; interface with members of the public in a calm and professional manner; work with others cooperatively; deploy and use capturing devices to control and restrain animals; utilize traffic devices such as barricades, flares and traffic message boards; and lift, affix, and remove a locking wheel device to a car safely.
APPLICATION & SELECTION PROCESS
The application filing deadline is Sunday, March 31, 2024.
All applicants will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training, and education, as submitted, will be invited to participate further in the selection process. Meeting the minimum requirements listed in this job announcement does not guarantee advancement in subsequent phases of the selection process. The selection process may be changed as deemed necessary by the City Human Resources Department.
The selection process will consist of the following component and weight: Oral Interview (100%)* Final appointment in the Police Department is contingent upon the satisfactory completion of an extensive background investigation and a polygraph examination.
If you need special assistance in the recruitment process please contact the Human Resources Department at (310) 802-5258.
NOTE: A drug test may be administered as part of the pre-employment medical exam. The provisions of this brochure do not constitute a contract, express or implied, and any provisions contained in this bulletin may be modified or revoked without notice.
The City of Manhattan Beach offers a generous benefits package to full-time and eligible employees including PERS medical plans, dental, vision, long-term and short-term disability, tuition reimbursement, and more.
To see detailed information about Teamsters bargaining unit benefits, please visit our on the City's official website.
Part-time employees are enrolled in PARS (Public Alternate Retirement System). All part-time and seasonal employees contribute 7.5% each pay period on a pre-tax basis. If an employee reaches 1,000 hours within a fiscal year (July 1st to June 30th) or is already a CalPERS member, then they are enrolled in CalPERS (Public Employees Retirement System).
The City complies with California Labor Code 245-249 by providing paid sick leave for part-time hourly employees accordingly.
The City of Manhattan Beach does not provide medical/dental/vision benefits to part-time employees. Eligible employees enrolled in CalPERS may opt into a CalPERS medical plan.
01
Please indicate your highest level of education.

• High School Diploma or GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• N/A

02
Do you currently posses a valid California driver's license?

• Yes
• No
• No, but I have a valid driver's license in another state

03
Do you have any working experience in a public sector or municipal agency?

• Yes
• No

04
Have you had working experience in the field of law enforcement?

• Yes
• No

05
By answering "yes" to this question, you acknowledge that the work schedule for this position may include nights, weekends, and holidays.

• Yes
• No

06
Do you understand you will be working outdoors for extended periods of time?

• Yes
• No

07
Please indicate that you understand that this position requires the successful completion of a full background check, including a polygraph, psychological, and medical examination by selecting "yes".

• Yes

08
How many years of working experience do you have in dealing with the public such as enforcing parking regulations, performing animal control duties, patrolling community, issuing citations for violations; and/or performing related law enforcement works?

• No experience
• 1 to 2 years
• 2 to 4 years
• 4 years or more

09
While issuing a parking ticket, the owner of the vehicle becomes upset and argumentative. How would you handle that situation?
10
Please describe your experience with working in customer service.
Required Question