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SalaryCOMMUNITY HEALTH WORKER, EMERGENCY DEPARTMENT-GRANT FUNDEDJob Number:00133521
Job Posting: Feb 14, 2024, 8:56:12 AM Closing Date: Feb 28, 2024, 11:59:00 PMFull-time Shift Start Time: 12:00 P.M. Shift End Time: 8:00 P.M.
Collective Bargaining Unit: AFSCME Health and Hospital SystemsAFSCME 1111 Health and Hospital SystemsPosting Salary: $22.02
Organization: Health and Hospital Systems
LOCATION: STROGER HOSPITAL/ EMERGENCY DEPARTMENT,
1969 W Ogden Avenue, Chicago IL 60612
SHIFT: 12:00 PM - 8:00 PM
Collective Bargaining Unit: AFSCME - 1111
GRANT FUNDED
Job Title
Community Health Worker, Emergency Department
Department
Emergency Department
Community Health Worker, Emergency Department
Department
Emergency Department
Job Summary
Under supervision, the Community Health Worker (CHW) supports the provision of care coordination
services by screening patients in the emergency department. These services are offered to serve as
a bridge between the patient, medical services, and/or community-based organization throughout the
County of Cook. The CHW helps the patients navigate the health care delivery system, advocates on
their behalf and works to reduce barriers that interfere with the patients ability to successfully interface
with their medical home provider. This is a grant funded position.
Under supervision, the Community Health Worker (CHW) supports the provision of care coordination
services by screening patients in the emergency department. These services are offered to serve as
a bridge between the patient, medical services, and/or community-based organization throughout the
County of Cook. The CHW helps the patients navigate the health care delivery system, advocates on
their behalf and works to reduce barriers that interfere with the patients ability to successfully interface
with their medical home provider. This is a grant funded position.
Typical Duties
home prior to going to the Emergency Department (ED) for non-life threatening issues, being
prepared for provider visits.
rehabilitation, mental health specialty care, substance abuse treatment, etc.) and directions on
how to access services and care, follows up with the patient to close gaps in care.
pages, contacting healthcare providers for updated demographic information, etc.
- Completes patient screenings by asking questions and documenting the response in
- Provides education to patients on ways to actively engage in their own health and to increase
home prior to going to the Emergency Department (ED) for non-life threatening issues, being
prepared for provider visits.
- Performs supportive tasks for patients such as scheduling appointments, referrals to
rehabilitation, mental health specialty care, substance abuse treatment, etc.) and directions on
how to access services and care, follows up with the patient to close gaps in care.
- Works , link patients to appropriate programs and Community Based Organizations.
- Supports efforts to locate patients. This may include calling Medical Homes, pharmacies,
pages, contacting healthcare providers for updated demographic information, etc.
- Utilizes screenings to determine escalation to licensed clinical staff as determined by
- Interfaces with payers to validate authorization for required services.
- Completes all education activities/training, as required.
- Provides lay education to members on self-management for chronic conditions consistent with
- Documents patient information, assessments, interventions, encounters and any other all
- Retrieves documentation from outside care organization such as history and physical,
- Protects Protected Health Information (PHI) and complies with Cook County Health Privacy
- Performs other duties as assigned.
Minimum Qualifications
- High School Diploma or GED
- One (1) year of experience performing health risk screenings, providing health education or
community based social service agency
- Previous experience with software and computers, i.e. word processing, appointment
Preferred Qualifications
- Bachelor’s degree from an accredited college or university
- Graduate of a Community Health Worker (CHW) Program
- Experience with or ability to learn assessment tools and interventions for hypertension,
- Experience and knowledge of Chicago’s West Side communities (resident of a West Side)
Knowledge, Skills, Abilities and Other Characteristics
- Excellent verbal and written communication skills necessary to communicate with all levels of
- Ability to track meetings, appointments and emails in Microsoft Outlook
- Ability to effectively prioritize work
- Ability to meet deadlines
Physical and Environmental Demands
This position is functioning within a healthcare environment. The incumbent is responsible for
adherence to all hospital and department specific safety requirements. This includes but is not limited
to the following policies and procedures: complying with Personal Protective Equipment
requirements, hand washing and sanitizing practices, complying with department specific engineering
and work practice controls and any other work area safety precautions as specified by hospital wide
policy and departmental procedures.
VETERAN PREFERENCE
PLEASE READ
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service.
To take advantage of this preference a Veteran must:
- Meet the minimum qualifications for the position.
- Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”
- Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status.Discharge papers not listing an Honorable Discharge Status are not acceptable
OR
A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER’S LICENSE AT TIME OF INTERVIEW.
MUST MEET REQUIRED QUALIFICATIONS AT TIME OF APPLICATION
Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
- Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
- CCHHS is strictlyprohibitedfromconditioning,basingorknowinglyprejudicingoraffectinganytermoraspectofCountyemploymentorhiringuponorbecauseofanypoliticalreasonorfactor.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.
