Become a part of our caring community and help us put health first

The Community Engagement Liaison builds visibility and credibility of the organization’s products and services within Oklahoma communities through active engagement. The individual in this role will identify, cultivate, develop, and sustain relationships with members of the community in an effort to address health disparities. This role develops, implements, and maintains connections among community members and partners and engages new enrollees.

• Establish relationships and actively engage with communities and community-based organizations (CBOs) to provide education and promote enrollment (local, regional, statewide)

• Facilitate community-based meetings in accordance with current approved communications/marketing plans and state regulations

• Attend and participate in coalitions, tasks force, or committee meetings that relate to Social Drivers of Health (SDoH), health disparities, community health improvement, or other groups that align with Humana’s strategic plan

• Support core strategies that include authentic Community Engagement, using data to inform practices, and seeking feedback from Enrollee, Provider, and Community Advisory Groups

• Be assigned to FQHCs, CBOs, and key health partners as a resource to educate, engage, and refer enrollees

• Collaborate with other Community Engagement Liaisons to collectively strategize and address community concerns

• As needed, coordinate the tracking and submission of process measures

• Develop new forums to market and educate potential enrollees about the benefit of enrolling with Humana

• Work with provider relations to develop marketing opportunities within health centers and physician offices

• Maintain working knowledge of covered benefits and program changes to relay information to CBOs and enrollees

• Coordinate and attend community events in priority communities

• Reside in the same region where they are assigned to work

• Regular travel to conduct enrollee visits, provider visits, and community-based visits as needed to ensure effective administration of the Medicaid program

Use your skills to make an impact

Required Qualifications

• Associate degree in business, communications, or related field or equivalent work experience

• Minimum of 2 years of experience in community outreach or marketing and sales

• Excellent written and verbal communication skills

• Customer service experience

• Intermediate to advanced computer skills and experience with Microsoft Word, Excel, and Outlook

• Adhere to Humana’s Driver safety program and have a valid state driver’s license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits

• Adhere to Humana's Tuberculosis (TB) screening program; screening for TB

• This position will require working some evenings and weekends

• Must reside in Oklahoma

Preferred Qualifications

• Prior experience with Medicaid enrollees

• Bilingual Spanish

• Experience working with Oklahoma Tribal communities

• Experience in managed care or health insurance

• Knowledge of community health and social service agencies and additional community resources

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$52,500 - $72,300 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.