Community Engagement Coordinator

The role of the Community Engagement Coordinator is to create moments of authentic connection with the community around us via school spirit events, giving back to those in need, raising sales with third party event centers, etc.

The ideal candidate will therefore thrive in striking up genuine interpersonal connections, have a heart to provide caring service to our guests and team, and be willing to assist in the leadership development of our team as well. As part of our Chick-fil-A Bloomington Leadership Team, training on the floor (e.i. Cashier, Server) is required to help support the team during rushes.

Community Outreach

• Initiate relationships with new schools, churches, and charitable organizations in the Bloomington, Edina, Richfield areas
• Manage all pertinent emails, incoming donation requests and necessary team communications about partnerships
• Plan and coordinate appropriate games, advertising for swaps, and cow mascot appearances based on partnership type
• Coordinate with the rest of the Marketing Team by executing day of
• Create ways to celebrate what we do in the community with the team
• Capture sweet moments of community on camera for our social! Create posts, reels, etc to help raise awareness of what we do.
• Have autonomy to create new processes to connect with our guests in-store and out-of-store
• Create opportunities to recruit new team members and raise brand awareness in the community

Donations

• Work with the Catering Manager and Sales & Brand Growth Director to do all catering related to food donations
• Communicate with the management to make sure correct inventory is on hand for big orders
• Manage donations in Asana at all stages of partnership

Catering Growth

• Work with the Marketing Team and Catering Manager to design fun new styles of ways to promote our catering business while out in the community
• Spark and develop relationships with event centers, sports fields, etc to set up Additional Distribution Points (ADPs) to help raise sales
• Organize, execute, and evaluate all ADPs

Guest Recovery

• Make someone's day and work to resolve guest experiences by sending Be Our Guest cards in a handwritten note to bring them back to the store

This position includes:

• 40 hours a week (excluding break time)
• 20 hrs on the floor
• 20 hrs admin time
• Over time available to meet business needs
• Monthly Evenings/Saturday shifts as needed to assist with Community Events, Donations, and Catering

• College Degree or Equivalent Experience (Minimum of 3-5 years of relevant experience)
• High School Degree
• Must be able to lift 50 lbs and stand for up to 8 hours.
• Team-oriented, adaptable, dependable, and strong work ethic
• Continually interface with guests to provide quick, friendly, and accurate service.
• Applicants must be eager to work in a fast paced environment and dependable with a service mindset.
• Team-oriented, adaptable, dependable, and strong work ethic

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.