Community Care Coordinator

Position Purpose: Plans, organizes, and implements care coordination services that will address the Social Determinants of Health to prevent re-admission and improve the current health status of patients through linkages to community services and resources. Evening and weekend hours required.

Essential Functions

• Conducts psychosocial assessments of patients and family members to obtain information about home environment, family relationships, perception of patient’s illness and coping resources in order to provide emotional support and care coordination assistance.
• Encourages understanding and acceptance of any illness as well as the treatment plan. Gathers pertinent information from medical records, hospital personnel and significant others to formulate a comprehensive plan of care.
• Collaborates with patients/significant others and/or physicians on care coordination needs and makes arrangements for needed services/resources as needed.
• Documents all interactions and services provided in the client’s case file and manages files according to regulatory requirements.
• Participates in program planning and evaluation activities. Is also accountable for monitoring, documenting, and tracking program and client data and assuring compliance with grant-related or hospital-related documentation requests made by supervisor.
• Performs other activities as needed and percentages will shift as program evolves.
• Participates in staff and committee meetings as required.
• Enhances professional growth and development through participation in education programs, in-service meetings, workshops, and continuing education seminars.

Qualifications:

• Bachelor’s degree in social services or related field.
• Prior experience in care coordination/case management preferred.
• Bicultural and bilingual English/Spanish preferred.
• Excellent interpersonal skills.
• Requires excellent observation skills, analytical thinking, problem solving and ability to communicate and interact with all levels of professionals, in addition to good verbal and written communications skills.
• Good critical thinking skills: ability to assess, evaluate and teach. Flexible with a working knowledge of all areas of medicine.
• Ability to adjust priorities quickly, organize multiple tasks simultaneously.
• Self-motivated and able to work independently and as a team member
• Ability to work flexible schedule to address program needs, including both weekend and evening hours.

Saint Anthony Hospital Highlights:

• Saint Anthony Hospital is an independent, nonprofit, faith-based, acute care, community hospital dedicated to improving the health and wellness of the families on the West Side and Southwest Side of Chicago.
• Saint Anthony Hospital has been certified as a Primary Stroke Center by The Joint Commission.
• Saint Anthony Hospital offers competitive wages and a comprehensive benefits program for employees and their families.
• Saint Anthony Hospital employs and teaches some of the city’s brightest, most innovative resident physicians and medical students.

EQUAL OPPORTUNITY

Saint Anthony Hospital is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment based on age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.

Location: Saint Anthony Hospital · Community Wellness
Schedule: Full Time, Day Shift