Community Association Manager - Silver Spring, Md

Job Type
Full-time
Description
As the Community Association Manager (CAM), you will manage the general business and operations of the common property and services of condominiums, cooperatives, and planned communities through their homeowners' or Community Associations on behalf of Tidewater. The CAM works with a portfolio of HOAs and Condo Associations out of the designated Tidewater Property Management office. The CAM will manage an average portfolio of 10 to 12 properties on behalf of Tidewater Property Management.
ESSENTIAL FUNCTIONS

• Manages delinquencies and prepaid dues, monthly assessment charges, payments received, invoices paid, etc. on behalf of the Association/BOD/Tidewater Property Mgmt.
• Reviews financial statements, prepares budgets and creates monthly management reports on behalf of Tidewater
• Develops and maintains Association annual budgets
• Negotiates with contractors on behalf of the Association and Tidewater
• Maintains calendars, contact databases and appointments
• Resolves complaints of homeowners on behalf of the Association and Tidewater
• Communicates regularly and assists the Board of Directors with the implementation of requests
• Responsible for the completion of action items for each community in a timely manner
• Advises and assists the BOD with homeowners and other residents inquiries and requests
• Oversees the maintenance of property and facilities that the homeowners own and use jointly through the association. These also include, but are not limited to, the following services:
  • Trash removal
  • Maintenance of landscaping
  • Maintenance of parking areas
  • Snow/Ice removal
  • Solicitation restrictions
  • Repairs of all structures on the property (residence or common areas, equipment, etc.)
• Advises the Board and Homeowners in complying with association and government rules and regulations
• Maintains legal documentation for the BOD (Community Association)
• Manages service vendors and onsite staff, if applicable
• Responsible for the operation of community pools, golf courses and community centers on behalf of the Association/BOD
• Advises/Assists the elected Boards of Directors with the resolution of legal issues or disputes that may affect the owners, as well as to review any proposed changes or improvements by homeowners to their properties
• Enforces the Management Agreement and ensures all expectations are being met for each community (i.e. number of meetings, budgets, inspections, charges, etc.)
• Attends evening and potential weekend meetings, as outlined in each Community's Management Agreement
• Attends court as needed on behalf of the Community Association/BOD
• Manages site inspections as outlined in each community's Management Agreement
• Required to be on-call in accordance with the company policy and procedures and/or the Community Association Agreement
• All other duties as assigned

• Excellent communications skills, both verbal and written a must
• Minimum 5 years of portfolio management experience preferred
• Knowledgeable with the HOA and Condo Act and/or any other State or Federal legislation
• Experience with vendor management and construction/maintenance issues
• Min of 5 years' experience with creating, adjusting, and interpreting Association budgets and financial statements• Ambitious and motivated to succeed
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, Publisher, PowerPoint)
• Strong organizational and time management skills
• Ability to build, foster and maintain relationships• Customer service-oriented, positive attitude
• Reliable Transportation and a Current/Valid State Driver's License
• Ability to learn new software
• Certifications: CMCA® and AMS®. PCAM® designations preferred

• This position works under usual office conditions
• The CAM is required to work at a personal computer as well as be on the phone for extended periods of time
• Must be able to stand, sit, walk and occasionally climb for possible extended periods of time
• The incumbent must be able to work extended and flexible hours and weekends as needed
• Ability to lift up to 50 lbs.
• Ability to detect auditory and/or visual emergency alarms
• Requires travel to communities, CAI events and other various sites
• Being outdoors is required - susceptible to heat, cold and seasonal elements, etc.