Communications Specialist I (Dispatcher) - Job Id #: 208307

Communications Specialist I
Job ID #: 208307
Location: Salina / Saline County
Job Posting Closes: Open Until Filled

*Multiple Positions Open*

Kansas Highway Patrol - www.KHPjobs.org

*** I_N ORDER TO BE CONSIDERED FOR THIS POSITION_, please be sure to fill out our application at (you may copy and paste the following into your address bar): https://jobs.sok.ks.gov/psc/sokhrprdcg/APPLICANT/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=208307&PostingSeq=1
*****

About the Position –

• Positions Available: Multiple Positions located in Salina, KS
• Who can apply: Anyone (External)
• Classified/Unclassified Service: Unclassified
• Full/Part-time: Full-Time
• Work Schedule: Dedicated hours; rotating days off
• Eligible to Receive Benefits: YES
• Veteran’s Preference Eligible: No

Compensation:

• Hourly Pay: $21.65 - $23.87
• Shift differential for qualifying shifts + $0.75/hr

Position Summary & Responsibilities:

Position Summary: This is an entry level position with emphasis upon formal and on-the-job training and gaining experience. Incumbent will learn policies, procedures and develop competency in the following areas.

* Develop competency in:
- The operation of a highly complex multi-channel system, in order to maintain continuous contact between KHP troopers, other state, local and federal agencies, and fire and ambulance personnel in a wide geographic area.
- Accessing, operating, interpreting, disseminating, viewing and responding to numerous types of information quickly. These functions could involve operating as many as nine (9) open windows on a minimum of three (3) computer monitors simultaneously.
- Answering multiple emergency telephone lines to take information pertaining to criminal activity, life threatening situations, Safe School Hotline and vehicle accidents.
- Closely monitoring weather conditions and periods of inclement weather, by requesting and relaying relevant information to troopers, Kansas Department of Transportation and other related agencies.

* Coordinates the response of emergency and/or maintenance personnel and equipment to prohibit further threat and destruction of life and property. Collects and disseminates a wide range of information concerning traffic laws, motor vehicle regulations, accidents or complaints from the public in order to provide assistance and emergency call out service. Provides communication coordination for severe weather, war related incidents or other hazards for responding state, federal, local and volunteer agencies.

* Maintains detailed logs of individual traffic stops by recording and maintaining minute-to-minute logs of trooper and other state law enforcement activity records by entering information into a computer aided dispatch system.

* Must deal with persons exhibiting a wide variety of emotions from hysterical to anger to pain with only a professional response.

Job Responsibilities may include but are not limited to the following: Must obtain full access NCIC certification within six (6) months.
Develop an expanded knowledge of the NCIC rules and regulations on file usage in order to provide technical support to other agencies.
Project a professional image by wearing and maintaining the Kansas Highway Patrol unit uniform.
In emergency situations, may travel to field troop headquarters for dispatch purposes.

Qualifications:

Education: High School Diploma or GED equivalent.

Licensing & Certification: Valid KS Driver’s License.

Necessary Special Requirements: Must have skills and abilities to deal with people effectively on a daily basis in less than ideal situations. Ability to remain calm and in control during emergency situations.
Ability to multi-task in a fast-paced environment; read and/or listen, type and respond, while utilizing agency proprietary computer system. Distinguish colors on a computer monitor, use a headset, listen to radio traffic and answer telephone at the same time, make rapid independent decisions in a highly stressful environment. Accurately type with reasonable speed. Establish and maintain effective working relationships with fellow employees and the general public, control emotions, be cognizant of several things/events happening at one time, speak clearly, concisely and without hesitation in a highly stressful environment, read and write comprehensively.

Minimum Requirements: Must be a U.S. citizen and at least 18 years of age. Must successfully pass a prescribed hearing and vision test, prior to employment. Hearing must be correctable to a range that will allow normal radio and telephone conversation with field units. Vision must be correctable to a range that will allow reading of computer display terminals, maps and printouts quickly and accurately. Applicants must be free of felony convictions.

Post-Offer, Pre-employment Requirements: There is considerable stress, eyestrain due to CRT exposure, repetitive keyboarding motion, sustained high levels of noise, prolonged periods of sitting, rotating shifts and shifts requiring holiday/weekend work.
Must successfully obtain full access NCIC certification within six (6) months of employment.
Biennially must complete and pass a written examination in the practices and procedures of the FBI's NCIC system for mandatory Full Access certification.
Must submit to and pass a thorough background investigation. Must submit to and pass a fingerprint-based check. Ability to sit for long periods of time, perform repetitive motions with one or more extremity, reach, and move in confined areas.

Persons applying for positions with KHP will be subject to background investigation, fingerprints, and/or drug screening.

Recruiter Contact Information:

• Name: Nicole Ascher
• Phone Number: 785-822-1727

*** PLEASE NOTE: ***

*** I_N ORDER TO BE CONSIDERED FOR THIS POSITION_, please be sure to fill out our application at (you may copy and paste the following into your address bar): https://jobs.sok.ks.gov/psc/sokhrprdcg/APPLICANT/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=208307&PostingSeq=1
*****

We look forward to receiving your application!

(Please don't hesitate to reach out with any questions or if you run into any issues!)

Job Type: Full-time

Pay: From $21.65 per hour

Expected hours: No less than 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Night shift
• Overnight shift
• Overtime
• Weekends as needed

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Salina, KS 67401: Relocate before starting work (Required)

Work Location: In person