Address
Form of work
SalaryDescription
JOB SUMMARY
Qualifications
EDUCATION REQUIREMENTS
JOB SUMMARY
- Organize and direct activities at the Information Desk and Switchboard in accordance with applicable administrative and regulatory requirements. Direct contact with the public via face-to-face and phone.
- Adheres to the hospital and departmental attendance and punctuality guidelines
- Performs all job responsibilities in alignment with the core values, mission and vision of the organization
- Performs other duties as required and completes all job functions as per departmental policies and procedures
- Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)
- Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
- Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.
- General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.
- May be required to change from one task to another of different nature without loss of efficiency or composure.
- Periods of high stress and fluctuating workloads may occur. May be scheduled as needed including overtime
Qualifications
EDUCATION REQUIREMENTS
- High School Diploma or GED (Required)
- 2 - 3 years Communicating effectively and dealing positively with the public, customer relations and problem solving and switchboard/communications system and computers. (Required)
- Not Applicable - No Certification and Licensure Requirements Required or Preferred
- Organizational Skills
- Communication Skills
- Interpersonal Skills
- Customer Relations
- Grammar / Spelling
- Read / Comprehend Written Instructions
- Follow Verbal Instructions
- Basic Computer Skills
- Have near normal vision - Clarity of vision (both near and far), ability to distinguish colors
- Have good - manual dexterity and eye-hand-foot coordination
- Ability to perform - repetitive tasks/motion
- Standing - Frequently within shift (34-66%)
- Walking - Occasionally within shift (1-33%)
- Sitting - Frequently within shift (34-66%)
- Bending/Stooping - Occasionally within shift (1-33%)
- Twist at waist - Occasionally within shift (1-33%)
- Pushing/Pulling - Occasionally within shift (1-33%)
- Reaching above shoulder - Occasionally within shift (1-33%)
