Communications Manager

How to Apply
When applying, please upload a PDF of your resume, including links to your online portfolio and/or writing samples.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Researchers at the University of Michigan Medical School are working every day to make discoveries that advance science and improve the health of patients around the globe. The Medical School Office of Research team's objective is to enhance this research enterprise, maintaining an investigator-focused infrastructure, facilitating and diversifying investigators' avenues for funding, and streamlining research processes.
The Biomedical Research Core Facilities (BRCF), part of the Medical School Office of Research, provide technology and services to 10,000+ faculty and staff involved in biomedical research across the entire U-M campus. We offer centralized access to state-of-the-art instrumentation and expertise, while at the same time helping our research enterprise avoid duplication of expense and effort. Core staff are recognized experts in their fields and active collaborators contributing to the groundbreaking innovations produced by U-M researchers.
We are looking for a highly collaborative and skilled marketing professional to be a part of our communications team and support the BRCF.
Michigan Medicine values a culture of diversity, equity, and inclusion. At the BRCF, our dedication to customer service is inseparable from our commitment to these values. It is central to our mission as an institutional resource to ensure that each member of our community has full opportunity to thrive in our environment, believing that diversity is key to an individual flourishing, educational excellence, and the advancement of knowledge.
What benefits can you look forward to?

• Flexible hybrid work environment, partially remote, partially in person
• Excellent medical, dental, and vision coverage effective on your first day
• 2:1 match on retirement savings after 12 months
• 2 days per month vacation, plus 4 "season" days during the December holidays

Responsibilities*
The Communications Manager will develop and implement communications supporting the resources and services of the cores and central administrative functions of the BRCF. A successful candidate will have a business-to-business communications background and be a skilled writer, conveying business operations priorities and policies, as well as complex scientific topics, to researchers at the Medical School, across central campus, and to outside industry. The Communications Manager must be a skilled project manager and a self-starter when it comes to using current multimedia, web, and design tools.

• Overarching responsibilities include:
  • Content creation and digital implementation, including the development and timely
    distribution of enewletters; website content creation and management; and distribution
    of one-off email announcements.
  • Event project management and marketing for the cores, including planning, creation,
    and execution of training sessions, outreach, and awareness events.
  • Leadership communications, including the development of strategic messaging for both
    core directors and central administration leaders. Occasional message development for
    strategic partners in areas impacting supported units.
• Content Creation and Digital Implementation
  • Write and produce customer-driven communications regarding business operations, as
    well as successes and opportunities. Compose narratives that demonstrate the value
    and innovation of the BRCF. Cascaded across digital and multimedia channels, driving
    awareness of services and expertise, key messages, and events.
  • Initiate new and/or improve existing communication channels to maximize impact and
    increase customer acquisition.
  • Create and maintain web content for BRCF cores that clearly communicates
    product/service functions and benefits, helps build relationships with customers, and
    encourages collaboration.
  • Ensure all communications consistently convey organizational messaging and adhere to
    Michigan Medicine and U-M brand and style guidelines.
  • Provide all web strategy and content oversight for the BRCF website in collaboration
    with the Michigan Medicine Digital/Web team.
  • Play an active role in the cross-functional marketing support of Medical School
    marketing and provided by the OoR marketing team for the entire Office of Research
    and the strategies of the research enterprise.
• Leadership Communication Support
  • Support leadership objectives through the development and execution of
    comprehensive communication plans.
  • Compose and distribute customer messaging for core directors and central
    administration leaders that engages customers and supports BRCF and Office of
    Research strategies.
  • Collaborate with outside departments and units to inform customers of workflow
    and/or policy changes, including platform migrations.
  • Develop and maintain knowledge of BRCF, Office of Research, and Medical School
    missions, goals, and business objectives to ensure alignment with communication
    needs.
• Event Support and Project Management
  • Work with cores and leadership to offer training, outreach, and awareness events that
    support business operations, scientific output, and strategic objectives.
  • Assist with development of event topics and PowerPoint presentations.
  • Provide event marketing materials cascaded across unit/department channels and
    create and event website presence.
  • Offer registration and day-of event/webinar support.
• Strategic, Independent Decision Making
  • Develop, implement, evaluate, and/or provide guidance on high-level marketing
    communication strategies.
  • Make independent decisions comparing and evaluating both short-term and long-term
    communication needs to effectively promote BRCF goals and objectives.
  • Recommend appropriate course of action for reaching target audiences and effectively
    conveying messages.
  • Provide input for yearly marketing budget, as well as tracking throughout the year.
  • Implement tactical plans that support BRCF/Office of Research/Medical School larger
    strategic plans.
  • Collaborate with communication peers across the Medical School and central campus,
    developing best practices and finding potential synergies.
  • Discover and adopt new technologies and processes that benefit the BRCF/Office of
    Research/Medical School.

Required Qualifications*

• Bachelor's degree in communications, journalism, design, or related field with a minimum of five years of experience in a professional communications position
• Proficient on a PC and Mac
• Well-versed in digital programs and software:
• Microsoft 365 (Excel, Word, PowerPoint), Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Acrobat), CMS (Drupal or Wordpress, Sharepoint), Google Analytics, marketing automation platform (Constant Contact, MailChimp, or equivalent)

Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Job Detail
Job Opening ID
241614
Working Title
Communications Manager
Job Title
Communications Manager
Work Location
Ann Arbor Campus
Ann Arbor, MI
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Exempt
Organizational Group
Medical School
Department
MM Office of Research
Posting Begin/End Date
11/07/2023 - 12/12/2023
Career Interest
Communications & Marketing