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Form of workJob Description
MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Communication SystemsTechnician in North Carolina and South Carolina to support our fast-growing MSS division.
MCA is building a team of people who share our values of service first, collaboration, trust, and engagement. We take our work and customers seriously and believe our best work can be fun. When you join our team, you join the MCA family! We offer competitive compensation and comprehensive benefits, including Medical, Dental, Vision, 401K, Paid Time Off (PTO), Holiday Pay, Education and Certification Incentives and much more.
WHAT YOU WILL BE DOING:
Installing, programing, and maintaining complex communication equipment to get customers up and running.
Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, utilities, manufacturing, and other mission critical customers.
Designing and upgrading customer systems to the latest technologies and solutions.
Assisting and collaborating well with the team, Service Manager, and customer.
Demonstrating a willingness to learn and be mentored on a new technology in communications and equipment.
Completing assigned tickets properly and on-time.
Making minor modifications to electronic circuitry per customer requests and/or deploy factory software/firmware updates.
Serving in an on- call rotation and provide 27/7 technical support.
WHAT YOU WILL BRING TO THE TEAM:
At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment.
Team-focused with a passion to meet customer needs.
Strong communications skills end user and third parties.
Resourceful technician sometimes needs assistance/guidance from others.
Understanding of / willingness to learn two-way radio theory.
Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDR’s, FDR’s, and multi-meters.
Proficiency with Microsoft Office.
A valid driver’s license.
Ability to pass a 7-year background check, motor vehicle check, and drug screen.
