Commercial Lines Account Manager

Commercial Lines Account Manager

Summary:

Agency Administrators, Inc. is expanding and we have an opening for a Commercial Lines Account Manager to join our award winning team.

Agency Administrators, Inc. is an independent insurance agency management company successfully serving clients throughout CT, NY, MA, MD, NC, FL and more. We offer consulting services and retail insurance products to individuals and businesses.

Agency Administrators, Inc. is a proud and passionate company functioning within a relaxed atmosphere. We invest heavily in technology and education to ensure that we have the best tools and knowledge to effectively uphold the company's primary focus, Client Satisfaction.

Essential Duties and Responsibilities:

• As a member of the Commercial Lines team, you will work with multiple carriers and customers to create an outstanding customer experience.
• Handle daily communications among clients, producers and underwriters.
• Maintain agency system/applications with current information
• Address Customer inquiries regarding their insurance coverages
• Process Insurance Applications, Endorsements, Binders, Quotes, Rating, etc.
• Market accounts to multiple Insurance Carriers
• Claims reporting and follow up between Insurance Carrier and Insured when appropriate.
• Respond to client inquiries/issues within SLA timelines.
• Inform and educate clients about coverage, exclusions and exposures; documenting electronic files accordingly.
• Assist clients in making appropriate coverage changes.
• Act as coverage/risk consultant for agents' accounts where we have responsibility for sales.
• Respond to clients' needs by producing binders, certificates, policies and other related items accurately and timely.
• Ability to analyze, negotiate and prepare carrier renewal.
• As appropriate, market, negotiate, prepare, and analyze alternative renewal options.
• Input required renewal information into system, as necessary.
• Cross selling / Up selling lines of coverage when working with accounts for agents who purchase the sales module.

Competencies:

• 3+ years of Commercial Lines insurance experience
• Must have a P&C license
• Experience servicing multi line commercial mid/large market accounts
• Must have strong written and verbal communication skills
• Must be passionate about delivering customer service at a high level
• Must be able to build productive relationships and strong rapport with VIP clients
• Must be self-motivated and competitive
• Must have solid organizational, time management and prioritization skills.

Great reasons to join Agency Administrators, Inc. include:

• Competitive salaries - Based on experience and performance
• Benefits available include health, dental and vision insurance
• Paid time off for holidays, vacations, and sick time
• 401K with an employer match
• Remote positions available
• Co-workers who share your drive for excellence and desire to win in a team environment
• Knowing you are helping our clients protect their businesses while building our future together

• Experience with Applied EPIC a plus

Compensation:

• Salary $50,000 - $65,000
• Health Insurance
• Retirement Plan
• Paid Time Off

Company address: 200 Executive Blvd, Southington, CT 06489