Commercial Compliance Quality Control Analyst

How will your role impact First Command?

FCB’s (“Bank”) Commercial Compliance Quality Control Analyst (“Analyst”) will be responsible for executing  testing of the commercial functions (deposits and lending) within the bank on a periodic basis to identify any key deficiencies to ensure compliance in this area. This function includes in-house commercial lending and Small Business Administration (“SBA”) lending for post-closing Quality Control testing. In addition, perform and support other Quality Control testing within Bank’s Quality Control Compliance Program. Knowledge of regulations and SBA ‘s SOP requirements to exam processes and controls, documenting work papers, interacting with all levels of management and presenting recommendations to Bank management are some of the primary objectives of this position. Serve as a member of the second line of defense. Testing results are remitted to the VP Fiduciary and Quality Control Officer (QC) Officer and the SVP Bank Compliance Officer, for further reporting to the Bank Compliance Committee.

What will you be doing?

• Assist the VP of Fiduciary and Quality Control in completing the Bank’s Quality Control Compliance Program.
• Review complex process and procedure documents with attention to detail under the supervision of the VP, Fiduciary and Quality Control Officer. 
• Conduct on-going Quality Control testing for commercial deposit and lending product offerings including related alphabet regulations (e.g., Regulations B, CC, D, DD, E, P, X, Z, FCRA, FDCPA, Flood, SAFE Act, MLA, E-Sign Act). In addition, BSA and OFAC as it relates to account opening.
• Maintain a working knowledge of SBA’s SOPs and the Bank’s Commercial Credit Policy.
• Prepare written Quality Control reports of testing results with effective conclusions and findings.
• Work closely with Management and Compliance team members to determine root cause of issues and determine necessary follow-up actions.
• Follow-up on open Quality Control issues for resolution.
• Assist with internal audit or exam compliance request items.
• Assist with projects tasked by the VP, Fiduciary and Quality Control Officer or the SVP, Bank Compliance Officer.
• Stay abreast of regulatory changes in compliance requirements and communicate such information to VP, Fiduciary and Quality Control Officer and SVP, Bank Compliance Officer; develop action plans as needed.
• Provide ongoing support and research to Bank’s first line of defense for regulatory compliance related matters and questions.
• Attend the Bank’s Compliance Committee

What skill/qualifications do you need?

Education

• Bachelor’s degree required; equivalent experience may be considered.

Work Experience

• 3 to 5 years previous Audit, Compliance, or related Quality Control experience with commercial banking and regulations
• 5 years Banking experience required
• Banking software (Jack Henry, Cognos, Verafin, or Actimize) experience preferred
• Banking Compliance experience highly preferred
• Strong knowledge of SBA lending and regulatory requirements

Certifications

• Relevant certification (e.g. CIA, CRCM, CFE) preferred

Required Knowledge, Skills, and Abilities

• Excel proficiency highly desirable; intermediate to advanced skills (e.g., match and count and dashboarding formulas) are frequently used within the group.
• Word preferred.
• Must be detail Quality Control Officer oriented and possess strong communication and organizational skills.
• Demonstrate knowledge and understanding of testing standards, and Bank regulations.
• Demonstrated ability to perform research, including reading regulations and using industry resources.
• Strong ability and motivation to learn.
• Public Speaking and memorandum writing skills.

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