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SalaryEMR is one of the world’s leading metal recycling companies with a history spanning decades. At EMR, our employees are the heart and soul of our organization. We are committed to creating a workplace that prioritizes the well-being and safety of everyone. Our company provides a supportive and inclusive community where everyone's ideas and contributions are valued. We believe in teamwork and collaboration.
Our mission is to provide our customers with efficient and reliable metal recycling services while minimizing the environmental impact of our operations. EMR recycles ten million tons of material annually, everything from beverage cans to aircraft carriers. We work with a wide variety of metals including copper, aluminum, brass, and stainless steel and can recycle it into more than 200 different types of new sustainable raw materials.
EMR offers our team a competitive salary and a comprehensive benefits package, including health insurance, retirement plans with company match, wellbeing benefits, employee assistance program and more. Join us and be a part of a team that puts people first!
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Job Purpose
To be responsible for identifying, developing & securing prospective accounts, build new client relationships, maintain customer satisfaction, increase sales, with the goal of driving growth and prosperity for the overall business.
Key Responsibilities:
- Responsible for developing strong client relationships with all customers.
- Identify gaps, growth potential and untapped opportunities.
- Create sales strategies to achieve objectives.
- Develop solutions with clients, anticipating their needs.
- Excellent verbal communication and reporting status of accounts.
- Ownership of book of business, provide transparency of strategy, progress, and growth through usage of CRM system.
- Networking: identify and attend trade shows, industry conventions, local business organizations, that help to promote EMR and business growth.
- Become an ambassador for EMR with the goal of enhancing the reputation of the company at every opportunity.
- Become an expert in your marketplace.
- Requirement to learn the wide range of grades of ferrous and non-ferrous metals.
- Understanding of local, state, and federal ordinances related to procurement of metals.
- Requirement to learn the operational processes of how metals are received, graded, processed, and shipped and to stay up to date with future changes.
- Develop understanding of EMR’s position in the marketplace relative to customers and competitors including strengths and weaknesses of each.
- Responsible for staying up to speed with metal markets by absorbing available trade publications and internal price guidance and through communication with key stakeholders.
- Will involve time in both the yard and office environments.
- Bachelor’s degree or comparable work experience.
- Previous experience in sales and with customer service is preferred.
- Ability to interpret reporting data and trends.
- Ability to manage multiple accounts while seeking new opportunities.
- Ability to understand client needs and negotiate costs and services.
- Understanding of local geographical area is preferred.
- Requirement to learn the fundamentals of EMR’s business within the geographic region by working in all departments with designated mentors and showing a desire to learn.
- Demonstrable experience of excellent communication and negotiation skills.
- Ability to effectively communicate with corporate personnel, customers, vendors/suppliers, and employee in all positions of seniority and responsibility.
- Proficient with IT systems and ability to learn EMR operating systems and software.
- Inherent desire to learn the business and for self-development.
- Willingness to travel as needed to meet with clients and prospects.
- Willingness to accept special projects as determined by management.
- Expert communicator.
- Entrepreneurial with the ability to generate new ideas through independent research.
- Aptitude for critical thinking.
- Passion for people and what they do.
- Perseverance.
- Competitive spirit.
- Strong, independent work ethic.
- Excellent attention to detail and organizational skills.
- Lead by example.
- Loyalty to the business and the team.
- Team player.
- Self-assured and able to give and take direct constructive feedback.
- Unafraid to act and learn from their mistakes.
- Embraces change and adopts a positive approach to new circumstances.
EMR USA Metal Recycling provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
