Address
Form of work
SalaryDescription
JOB SUMMARY
Qualifications
EDUCATION REQUIREMENTS
JOB SUMMARY
- Ensures the collection of patient delinquent accounts are managed in a timely and tactful manner. Reviews all outstanding insurance and self-pay balances in their assigned work-files to determine the necessary action to take in order to have the claim fully processed and paid. Reviews the denials on a daily basis to ensure claims will be timely processed. Offers support of the PPG medical practices by identifying trends that cause errors, denials and decrease in reimbursement.
- Adheres to the hospital and departmental attendance and punctuality guidelines
- Performs all job responsibilities in alignment with the core values, mission and vision of the organization
- Performs other duties as required and completes all job functions as per departmental policies and procedures
- Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)
- Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
- Periods of high stress and fluctuating workloads may occur. May be scheduled as needed including overtime
Qualifications
EDUCATION REQUIREMENTS
- High School Diploma or GED (Required)
- 2 - 3 years collections (Required)
- 1 - 2 years healthcare collections (Required)
- Preferred Certifications/Licensures: Certified Patient Account Representative (CPAR)
- Organizational Skills
- Communication Skills
- Interpersonal Skills
- Customer Relations
- Analytical
- Follow Verbal Instructions
- Basic Computer Skills
- General Clerical Skills
- Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors
- Have good manual dexterity
- Standing - Occasionally within shift (1-33%)
- Walking - Occasionally within shift (1-33%)
- Sitting - Continuously within shift (67-100%)
- Climbing - Occasionally within shift (1-33%)
- Bending/Stooping - Occasionally within shift (1-33%)
- Twist at waist - Occasionally within shift (1-33%)
- Pushing/Pulling - Occasionally within shift (1-33%)
- Reaching above shoulder - Occasionally within shift (1-33%)
