Collections Tax Accounts Examiner

WHO WE ARE: 
Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide and many of our positions are suitable for teleworking. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. 

This position will begin as in-office work at our main office at 101 E 15th St, with opportunity for some days of work-from-home (telework) once training is completed.

You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:
A detail-oriented professional with accounting and or collections experience who is comfortable dealing with employers, accountants, and attorneys in discussing sensitive debt issues.  You are confident and are good at reviewing data to verify its accuracy, ensuring that it is compliant with rules and regulations, and you can provide guidance to your customers on the rules and regulations you enforce.

WHAT YOU WILL DO:
The Collections Tax Accounts Examiner performs entry-level to moderately complex (journey-level) accounts examination work. Work involves examining Tax Accounts and collecting taxes, fees, or penalties. Collection action includes issuing payment notices, contacting banks for collection efforts, and issuing legal documents to county clerks for enforcement of debt against delinquent employers. Works under close to general supervision, with minimal to limited latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO:
-Examine Unemployment Insurance Tax records of employers to secure collection of past-due taxes and related amounts.
-Review employer Tax records and other applicable databases to verify delinquency and employer identity before taking action. 
-May take any of the following actions to collect past-due amounts: issue Default (past-due) Notices, file liens and document recording data, negotiate payment plans, issue bank freezes/levies, place vendor holds with Comptroller and other enforcement actions.
-Respond to a heavy workload of telephone calls, electronic mail, and letters from employers or their representatives.
-Perform other duties as assigned.

YOU QUALIFY WITH:
-Accounts Examiner I: Successful completion of 30 semester hours of accredited college work, which included at least 6 semester hours of accounting, mathematics, business administration, or related courses.
-Accounts Examiner II: Successful completion of 60 semester hours of accredited college work, which included at least 9 semester hours of accounting, mathematics, business administration or related courses. One year of full-time in-service experience classified as an Accounts Examiner I with regular status will satisfy the minimum qualifications.
-Accounts Examiner III: Successful completion of 90 semester hours of accredited college work, which included at least 12 semester hours of accounting, mathematics, business administration, or related courses. One year of full-time in-service experience classified as an Accounts Examiner II with regular status will satisfy the minimum qualifications.
-All Levels: One year of full-time qualifying experience in maintaining accounting records or performing auditing work may be substituted for each year (30 semester hours) of education.

YOU ARE A GREAT FIT WITH:
-Great telephone and business writing skills.
-Well-organized and able to shift from one duty to another based on daily workload.
-One to two years of debt collection experience.
-Working knowledge and experience with MS Office, Outlook, Excel, and SharePoint.
-Experience with TWC's automated system
  

YOU GAIN:
-A Family Friendly Certified Workplace.  
-Competitive starting salary: $2,838.41 - $4,222.00/month 
-Defined Retirement Benefit Plan 
-Optional 401(k) and 457 accounts 
-Medical Insurance 
-Paid time off, including time for vacation, sick and family care leave 
-Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. 

VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AccountingAuditingandFinance.pdf

HOW TO APPLY:
To be considered, please complete an Application for Employment and apply on Taleo.

TWC is not considering applications from persons who require sponsorship for an employment visa.

A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.