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SalaryOverview and Responsibilities
Join our dynamic team as an Order to Cash Collection Analyst and take charge of an exhilarating opportunity to drive collections and enhance financial stability! As the OTC Analyst, you will be at the forefront, ensuring the timely collection of outstanding accounts receivable dollars from our esteemed client base. Dive into the heart of collections, resolve customer billing issues with finesse, and spearhead efforts to minimize accounts receivable delinquency.
Reporting directly to the OTC Manager, you'll play a pivotal role in streamlining operations and optimizing financial processes. If you thrive in a demanding environment, are collaborate and passionate about delivering results, this is the role for you! Apply now and join a leader in media and entertainment!
- Oversee and lead a Digital Collections portfolio of approx. $100M –includes actively resolving discrepancies & translating To Cash.
- Performing follow-ups on accounts with significant aging or past due amounts.
- Supporting customer’s ad-hoc requests (statement of accounts, invoice copies, backup documentation, accounts reconciliations, etc.)
- Investigate and resolve customer disputes/issues by working with Client Services, Sales Teams, and other departments, as needed.
- Ability to work closely with the Billing Analyst on invoices that need to be re-billed.
- Meeting individual cash collection targets (Aging, DSO, % of Overdue, etc.)
- Raising concerns such as changes in the customers payment trends.
- Assists in A/R related special projects including unapplied cash reconciliations, trends, discrepant reports, and accounts at risk.
- Supporting the Cash Application team in the account reconciliation process (addressing cash application issues and following-up with customers on missing documentation & remittances).
- Review Credit Applications from Clients applying for credit.
- Perform credit line evaluation, monitor payment patterns, and order review.
- Set up credit files and send applications to outside payment vetting service.
- Assist the collection team on collection issues such as providing contact info.
- Prepare digital refund requests.
- Work with management to provide accurate cash forecast models.
- Some key projects include:
- Reconcile accounts on a timely basis by regularly following up on unidentified cash receipts and credits.
- Supporting OTC Projects like sending a Discrepant Report to Sales, updating Check Expected Report, and Reconciling Aged Transactions.
Basic Qualifications
- 3+ years of similar working experience, preferably in online entertainment.
- General knowledge of accounting principles with strong detail-orientation with a penchant for data accuracy.
- Strong knowledge of Microsoft Excel & Word.
Additional Qualifications
- Experience in Oracle or SAP preferred.
- Strong Analytical and problem-solving skills
- Excellent communication and presentation skills with ability to build and deliver findings, presentations, and reports to senior management.
- Exemplary relationship builder who is consultative in nature and able to quickly form partnerships with colleagues and customers.
- Ability to operate in a fast-paced environment and meet time sensitive deadlines.
Job Type: Full-time
Pay: $39,040.00 - $47,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Work from home
Weekly day range:
- Monday to Friday
Work setting:
- Hybrid work
- Office
Work Location: Hybrid remote in Louisville, KY 40223
