Job Description
Job Title: Collaborative Bridges Supervisor
Reports To: Director of Collaborative Bridges
Salary: $78,796
Purpose:
The Collaborative Bridge Supervisor is responsible for the oversight of rapid response care coordination and treatment services for a safety net hospital on the West Side of Chicago through the HFS funded Healthcare Transformation grant opportunity.
The Collaborative Bridges team is an innovative care coordination pilot program to connect individuals and families with substance abuse and mental health needs upon their discharge from hospitals and provide support with therapy and care coordination services until a consumer is linked to long term community providers.
The Supervisor of Collaborative Bridges is accountable for ensuring the delivery of high quality comprehensive and cost-effective clinical services and enhancing overall service performance in a culturally sensitive and appropriate manner, while meeting the quality metrics established collaboratively with HFS. They will oversee a multi-disciplinary team of peer engagement specialists, substance abuse specialists, and therapists and will be responsible for developing evidence based best practice approaches to short term treatment and community-based care coordination.
Duties and Responsibilities
- Oversees the effective management and efficient integration of service delivery functions including, continuity, consistency, efficiency, and effectiveness of service delivery
- Develops, implements, evaluates, and ensures compliance with service delivery operating policies, procedures, and reporting requirements.
- Provides clinical supervision and guidance to community-based team comprised of multi-disciplinary skill sets.
- Nurture a team philosophy to treatment and develop a culture of support for staff.
- Familiarity with the population needs and resources of Chicago’s Westside.
- Comfortability in provision of community-based services and understanding of basic safety protocol for staff and consumers in provision of community-based services.
- Complete HEDIs follow-up to hospitalization screens, as indicated.
- Ensure effective transitions of care for patients discharging from hospitals.
- Maintain effective communication and coordination with paired hospital and participate in hospital meetings.
- Assist with the creation and advocacy related to the short-and long-range service delivery operating strategies and is accountable for the implementation of such strategies in all crisis prevention, short term treatment, and community engagement related service areas
- Develops, researches, promotes, and participates in training opportunities applicable to identified team members and for the clinical enhancement of identified teams and program goals
- Initiates, cultivates, and maintains professional relationships within Collaborative to enhance communications, shared vision, support, and program alignment
- Determines individual performance expectations for direct reports.
- Fosters a collegial and transparent operating culture among other Collaborative Bridges team.
- Initiates, cultivates, and maintains professional relationships with human services and government agencies, health service vendors, and public and private groups to enhance service delivery and Agency presence in the community
- Works closely with Collaborative leadership and clinical director to evaluate systems for process improvements and efficiencies
- Develops long range objectives and plans
- Adherence to confidentiality practices and procedures
- Performs other duties as assigned by Collaborative.
Minimum Qualifications:
1. Graduate Degree in Behavioral Health field and a minimum of 2-3 years experience gained through increasing responsibilities
2. LCSW, LCPC, or LMFT
3. In depth experience in providing therapy in community settings.
5. Superior leadership experience including direct staff management (i.e., feedback, coaching, and developing staff)
6. Personal vehicle, valid drivers license, insurable driving record and vehicle insurance
Competencies (Minimum Skills, Knowledge, and Experience):
- Cultural humility and ability to build trusting relationships with consumers.
- Detailed and extensive knowledge of community-based behavioral health operational management and proven management skills including evaluation of clinical efficiency and effectiveness
- Familiarity with Westside of Chicago.
- Understanding of risk assessment and crisis stabilization evidenced based practices.
- Ability to work on multidisciplinary teams.
- Detailed and current knowledge of behavioral health principles and practices, with an emphasis on trauma informed care and intervention
- Detailed and current knowledge of substance abuse principles and practices, with an emphasis on harm reduction philosophies and brief interventions.
- Excellent interpersonal, verbal and written communication skills
- Ability to plan, develop and manage multiple projects
- Excellent written and oral skills to communicate effectively with all levels of staff, governmental and community representatives, and vendors
- Ability to work within a team
- Demonstrated cultural sensitivity and competency
- Ability to present a positive image of Collaborative agencies to clients, candidates, stakeholders, and visitors
- Ability to resolve issues objectively and maintain strict confidentiality
- Ability to navigate evolving clinical environments and changing multi-organizational needs
- Ability to develop solutions to problems and to analyze qualitative and quantitative data
- Knowledge of HIPAA privacy and security regulations
Job Type: Full-time
Pay: From $78,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Ability to Relocate:
- Chicago, IL 60647: Relocate before starting work (Required)
Work Location: In person