Cmms Program Administrator

A Brief Overview

The CMMS Administrator will be responsible for supporting the Computerized Maintenance Management System (CMMS) application used across all contracts. The CMMS Administrator will oversee the budgeting, planning and execution of all upgrades and serve as the primary source of support for the CMMS. This includes but not limited to, administration, maintenance, end user related issues, general support and training all staff on the application.

What you will do

• Oversees and provides technical direction for the Computerized Maintenance Management System (CMMS) support team.
• Leads testing efforts related to new functionality, new modules and upgrades to existing modules including creating test plans, test cases and working to ensure User Acceptance Testing (UAT) process is followed by employees.
• Inputs asset data into the Computerized Maintenance Manager System (CMMS). Provides support to the operating staff for quarterly updates and changes to preventive maintenance tasks and schedule events as needed. Provides technical guidance and problem-solving by responding to user needs via phone, webinar and or in-person.
• Identifies and tracks system-level risks and issues. Serves as escalation point to resolve system issues, remove roadblocks, formulate contingency plans, and communicate status to executive leadership team. Ensures the sequencing of databases is appropriate at the system level.
• Collaborates with stakeholders across divisions to identify information technology project objectives, milestones, resource requirements, budget, deliverables, and change management.
• May be responsible for guiding and performing strategic analysis and requirements definition among stakeholders with diverse and often conflicting business needs.
• Directs the application of various technical disciplines such as process improvement, data analysis, architectural review, quality assurance, and facilitation. Provides objective advice, expertise and support to team members with the aim of creating value and meeting business expectations.
• Promotes high level of customer service to ensure and drive best practices and standardization.
• Performs other duties and projects related to the CMMS application as assigned.

Qualifications

• Bachelor's Degree in Information Technology or equivalent experience. Required
• Working knowledge of PowerBI and report configuration is a plus Preferred
• Maintenance Connection experience is highly desired Preferred
• Experienced in providing systems training Required
• Solid understanding of Project Management methodologies and principles and relies on strong technical and analytical skills.
• Strong organizational, planning, and prioritizing skills required.
• Demonstrate ability to successfully adapt to diverse people and situations, manage conflict, proactively resolve issues, and strong time management.
• Strong verbal and written communication skills.
• Able to present and communicate with clients, upper management, and field staff.
• Solid technical background in computer hardware, software, and mobile devices.
• Thorough working knowledge of all Microsoft Office Software/O365.
• Working knowledge of SQL.
• Must be able to pass pre-employment drug test and criminal background check.
• Requires a self-motivated, independent thinker who has ability to be a part of a team and demonstrates strong multi-tasking and prioritization skills.
• Must demonstrate ability to effectively collaborate with individuals at all levels of the enterprise and system vendors to accomplish projects, information technology initiatives and build relationships to be leveraged over time.