Cloud Operations Engineer

Successful candidates for this role have strong troubleshooting instincts honed through hands-on experience supporting large scale cloud-native applications. Your emphasis is solving problems quickly through root cause analysis and resolution evaluation. You are often the go-to source for problem escalation thanks to a deep technical knowledge, strategic needs assessment, the ability to anticipate the ramifications of interventions, and outstanding communications skills.

How you will make an impact:

• Manage system availability, health and service levels of cloud-native applications running in AWS
• Proactively monitor metrics and performance of applications and cloud infrastructure
• Ensure that response plans, tools, and procedures are updated and validated
• Troubleshoot and resolve any issues or incidents that affect the availability, performance or security of our systems
• Implement and automate best practices for system configuration, backup, recovery, patching, scaling and security
• Participate in on-call rotation for resolution of issues in a 24x7 cloud environment
• Develop and maintain runbooks and data-driven automated processes and tools

Skills you will need to be successful:

• Bachelor’s Degree in Computer Science, MIS, or related technology field, or equivalent practical experience
• 5+ years of experience in AWS Cloud Operations and infrastructure management, DevOps, SRE
• 3+ years in incident response and major incident management
• Expert in tools and procedures to detect and respond to cybersecurity vulnerabilities
• Expert in infrastructure and application monitoring and logging tools
• Expert in the management of secrets and access controls
• Experienced in containerization and orchestration technologies (e.g., Docker, Kubernetes)
• Experienced with infrastructure as code (IaC) and configuration management tools. (e.g, Terraform, Ansible)
• Experience in version control, CI and automation tools such as GitLab, Jenkins
• Experience configuring, and troubleshooting Database technologies

About DEKA:
One hour from the beach, Boston, and the mountains, the historic Amoskeag Millyard once housed the largest textile mills in the world. It is now home to DEKA Research and Development, where we are taking the same innovation and cutting-edge technology into the modern age.
Behind DEKA’s brick walls sits a team of professionals who strive to make a difference every day through thoughtful engineering, design, and manufacturing. Here at DEKA, some of the most innovative and life-changing products of our time are created, and new ideas are always welcome and explored.

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