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Form of work
Salary- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
This role will focus on leading and implementing strategies to increase coverage and effectiveness of adherence to program policies. You will develop a vision and execute your plan for monitoring and enforcement across multiple areas of risk. You will align partner teams on your vision, deliver through your team and partner teams, and uphold a high bar for quality. You will deeply understand connection points across teams, make data-driven decisions, and lead strategic alignment in new areas that do not yet have rich data. You will drive for operational excellence, lead process improvements, create and align teams to a NA standard, and work with product teams to build tools and reporting.
The role requires a detailed understanding of how to balance customer trust with accountability, process improvement, and program management.
A successful candidate will have to manage complex, multi-faceted programs, influence across organizational boundaries, create alignment on shared goals, clearly and concisely communicate, interact with senior leaders, and drive progress. They will have the capability to analyze complex business data, generate actionable insights, drive cross-functional solutions, and report progress to senior leadership. The leader will embrace ambiguity and drive clarity across teams and organizations. This role requires strong relationship building skills and sound business judgment. They will be an excellent communicator, verbally and through writing, enabling them to work successfully with diverse audiences. Balancing time between projects and rapid response is a critical component for success in the position. Maturity, high judgment, negotiation skills, ability to influence, analytic skills, and leadership are essential to success in this role.
We are open to hiring candidates to work out of one of the following locations: Bellevue, WA; New York, NY; and Nashville, TN.
We are open to hiring candidates to work out of one of the following locations:
Bellevue, WA, USA
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
