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Form of workClinical Support Specialist
Summary/Objective
The Clinical Support Specialist position completes various responsibilities to assure patient care and clinical programming are successfully provided. An employee in this position may conduct some or all of the below essential functions.
Essential Functions
- Assists with patient access to treatment, which may involve providing transportation services.
- Perform clinical duties which may include but is not limited to, screening, intake, orientation, assessment, treatment planning, counseling: individual, group, family, case management, crisis intervention, client education, referral, reports and record keeping, consultation with other professionals.
- Collecting and processing toxicology screenings.
- Maintain patient records and produce timely documentation of services rendered, if authorized to do so by license or credential.
- Covers basic administrative staff responsibilities, such as answering phone calls and staffing the front admin. area in times of need.
- Schedule appointments and manage patient accounts.
- May assist in the preparation, organization, serving and cleaning up of patient meals (specific to PHP programs).
- May assist with errands, such as obtaining supplies, shopping, picking up necessary items (specific to PHP programs).
- Remain current with changes in policies and procedures.
- Attend and participate in relevant continuing education and in-service training to improve professional competency.
- Maintain professional work conduct and ethical confidentiality.
- Perform other related work as required or assigned.
Competencies
Communication
Team Building
Technology
Relationship Management
Problem Solving
Time Management
Accountability
Who is Sunrise?
We are a substance use treatment center, focused on the respect and dignity of our patients and our employees, We believe in exceptional service to our patients and the communities we serve.
If you share in this belief, then Sunrise Treatment Center could be the place for you!
We are proud to have received one of Cincinnati’s best place to work for 2018, 2020 and 2021. Come make us one of Cincinnati's best for the 4th time in a row!
Employees of Sunrise enjoy the following benefits:
- Medical, Dental, and Vision
- Life insurance, Short term and Long term disability are company paid
- Voluntary life insurance
- 4 weeks of PTO in your 1st year
- 8 - paid holidays
- Parental leave
- Company EAP
Supervision
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, scanners, and photocopiers.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to type, handle or feel; and reach with hands and arms.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stoop as necessary. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Position Type/Expected Hours of Work
This position has the work hours of Monday/Wednesday/Friday 7:00 AM to 3:00 PM and Tuesday/Thursday at 9:30 AM to 5:30 PM. This position may require occasional Saturday hours (8:00 AM - 10:00 AM).
Travel
Minimal to moderate travel may be required for this position.
Required Education and Experience
This position requires a QMHS or CDCA certification or higher, including but not limited to LCDC, LICDC, LPC, LPCC, LSW LISW, and at least six months of experience working in the addictions field.
Preferred Education and Experience
At least one year of experience working in the addictions field.
Additional Eligibility Qualifications
None is required for this position.
AAP/EEO Statement
Sunrise Treatment Center. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Other Duties
All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will” basis.
