Clinical Practice Group Associate Manager

Title:Clinical Practice Group Associate Manager
Employment Type: Full-Time
Location: 35 W 35th ST New York, NY 10001
Compensation: $76,800 - $86,700 Annual Salary
Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k
About DocGo:
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.
Responsibilities:
Administrative Support:

• Assist in the coordination and implementation of administrative processes to streamline practice operations.
• Process bi-weekly payroll for contracted providers
• Ensure payer contracts are monitored, reviewed, and signed as appropriate

Staff Coordination:

• Liaison between the Clinical Practice Group and Human Resources to schedule orientation for new Providers.
• Support the recruitment, onboarding, and credentialing process for clinical staff.
• Physician scheduling for special event services

Patient Experience:

• Ensure a positive patient experience by addressing inquiries, resolving concerns, and maintaining a patient-centric approach.
• Implement and monitor patient satisfaction surveys and feedback mechanisms.

Quality Assurance:

• Assist in maintaining compliance with healthcare regulations and standards.
• Collaborate with the management team to develop and implement quality improvement initiatives.

Financial Management:

• Assist in budget management, including monitoring expenses and identifying cost-saving opportunities.
• Work with the finance team to ensure accurate billing and revenue cycle management.

Technology and Systems:

• Proficiently navigate and utilize electronic health record (EHR) systems.
• Stay updated on industry trends and recommend technological solutions to enhance clinic efficiency.

Communication:

• Facilitate effective communication between clinical staff, administrative personnel, and other departments.
• Contribute to regular staff meetings and provide updates on practice operations.

Qualifications:

• Bachelor's degree in healthcare administration, business management, or a related field.
• A minimum of two years' experience in a hospital or physician practice, preferably in a managerial or administrative role.
• Experience with clinical provider credentialing
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in relevant software and electronic health record systems.

EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.