JOB SUMMARY
The Clinical Medication Therapy Management (MTM) Pharmacist will provide patient-centered MTM services for the purpose of optimizing medication therapy to improve clinical,economic and humanistic outcomes. The Clinical MTM Pharmacist will participate in a broadspectrum of MTM services including, but not limited to, Comprehensive Medication Reviews,Targeted Interventions, Adherence Monitoring Interventions, Cost-Effective Interventions,and Transitions in Care to help achieve these outcomes. MTM services may be provided topatients telephonically or by remote video link (telehealth)
ESSENTIAL DUTIES & RESPONSIBILITIES
- Deliver MTM services, including but not limited to, Comprehensive Medication Reviews,
Disease Specific Medication Reviews, and Targeted Interventions to assess appropriateness
of all medications, to optimize medication therapy and to improve clinical outcomes - Communicate and document clinical recommendations to prescribers and interdisciplinary
care teams
KNOWLEDGE & REQUIREMENTS
- Knowledge and understanding of the 5 Core Elements of MTM services 1)Medication Therapy Review Comprehensive and Targeted, 2) Personal MedicationList (PML), 3) Medication-Related Action Plan (MAP), 4) Interventions and Referrals,and 5) Documentation of Services and Follow-up
- Ability to efficiently assess prescribed medication therapy for unnecessarymedications, need for additional medications, ineffective medications, inappropriatedoses, adverse drug reactions, and adherence concerns
- Ability to efficiently propose appropriate interventions to resolve medication therapyproblems, achieve goals of therapy and prevent new medication therapy problems
- Ability to assist with managing medication costs through cost-effective interventions
- Ability to help patients identify medication adherence barriers and develop solutionsto overcome those barriers
- Ability to efficiently evaluate and accurately document patient care notes, prioradverse reactions, patient recommendations, and prescriber recommendations in aclear, concise, professional and timely manner
- Ability to collaborate with prescribers, interdisciplinary care teams, patients and/orcaregivers to identify and develop patient-specific disease state therapy goals
- Ability to provide patient-centered education on chronic disease states, includingmedications used for prevention and treatment
- Strong Telephonic Skills Ability to speak clearly and communicate fluidly with seniorcitizens and healthcare professionals alike
- Excellent Listening and Interpersonal Skills Ability to convey warmth andempathy to others while patiently employing active listening technique
- Clear and Concise Communication Skills Ability to articulate complexinformation, both verbally and in writing, in a clear and concise professionalmanner to a variety of audiences
- Professional Demeanor Consistent demonstration of a professional attitude andbehavior
- Exceptional Interviewing Skills Ability to probe and question patients to extractinformation to understand concerns and needs
- Conflict Resolution Skills Ability to defuse potential customer conflict andrespond supportively to patients through use of appropriate tone, questioning, and/or counsel
- Strong Work Values Ability to follow all company and departmentalprocesses and procedures
- Self-management Skills Self-motivation, organization, and attention to detail
- Knowledge of the Law Abide by state pharmacy law and understanding of basic compliance measures for the CMS programs, and ensure privacy andconfidentiality as required by HIPAA, company and department guidelines
- Maintain Licensure Maintain active pharmacist licensure in state(s) required forbusiness needs
- Computer/Technology Competency:
- Ability to efficiently navigate approved MTM platforms
- Proficient in use of MS Office applications, including Excel, Word, and Outlook
- Ability to multi-task using multiple databases/platforms/applications
- Strong clinical therapeutic skills and demonstration of knowledge of appropriatemedication dosing in geriatric and adult populations
- Proven ability to work independently in a collaborative environment, be self-directed
and possess excellent organizational skills
EDUCATION & EXPERIENCE REQUIREMENTS
- Minimum years of work experience: 1 year
- Minimum level of education or education/experience: Bachelors Degree in Pharmacy orPharmD from a college accredited by ACPE or graduate of a foreign college of pharmacy
- Current license to practice Pharmacy in the state(s) you are practicing in
- Ability to acquire pharmacist licensure in multiple states, if requested
- Completion of a MTM certificate course
Preferred:
- Board Certification in Ambulatory Care, Geriatrics, Pharmacotherapy, Medication TherapyManagement, or other Board Certification provided through American College of ClinicalPharmacy
- Completion of an ASHP-accredited pharmacy residency and/or fellowship
- Pharmacist licensure in multiple states
- Motivational Interviewing Skills
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job.
- Frequent sitting in stationary position at a desk
- Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
- Occasional twisting of body
- Occasional reaching by extending hands and arms in any direction
- Occasional lifting, pulling, or pushing