Job Description
This Jobot Job is hosted by: Melanie Courtney
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Salary: $100,000 - $125,000 per year
A bit about us:
Our client is the Nation’s leading provider of high quality outsourced Emergency and Urgent Care built on the foundation of Servant Leadership; a culture of influencing people to work toward goals for the common good with character that inspires confidence.
Why join us?
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, paid time off
• Career Growth Opportunity: Strong performers grow their career us! Our strong company growth, allows for robust career growth opportunity!
• Culture: A collaborative, fast paced environment founded on the principals of servant leadership where your contributions are truly recognized
• We like to think we are fun, and every day is something different!
Job Details
POSITION RESPONSIBILITIES
- Management of the non-physician clinical staff in concurrence with the Program Director and Hospital Leadership
- In coordination with the Hospital, recruit and manage the onboarding of clinical staff
- Provide initial and on-going training and education for clinical staff
- In coordination with other members of Intuitive and Hospital leadership, participate in community outreach
- Scheduling of clinical staff
- In coordination and at direction of the Hospital, assist Hospital with staff evaluations, following the process of the Hospital in accordance with the Hospital’s timeline and tools
- Utilize resources from Intuitive and Hospital, to support patient satisfaction for site
- Provide ongoing leadership training and mentoring to clinical staff
- Coordinate with the Program Director, Medical Director, and other Clinical Managers, as applicable, to implement quality assurance and performance improvement process
- Provide quarterly reporting on performance measures applicable to the site
- Serve as cultural champion for non-physician clinical employees
- Participate in regulatory and accreditation preparedness and survey process
- Ensure compliance with Hospital Policies, procedures, and processes, and requirements of regulatory, licensing, and accreditation activities
- Management of the customer service experience and relations at the Sites in concurrence with the Medical Director and Program Director
- Provide patients and their family with a customer focused, friendly, reassuring and open environment that encourages patient participation in health care decisions.
- Encourage a work environment that is friendly and respectful.
- Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, mopping floors and cleaning counters.
- Participate in applicable committees as requested
- Other duties as needed
COMPETENCIES
- Patient/Client Focus.
- Ethical Conduct.
- Leadership.
- Personal Effectiveness/Credibility.
- Thoroughness.
- Time Management.
REQUIRED EDUCATION
Degree in nursing
REQUIRED SKILLS
- Strong, clear, and precise verbal and written communication skills
- Strong relationship management skills
- Ability to work collaboratively across multiple organizations
- Highly motivated individual with demonstrated initiative, independence, and curiosity
- Self-driven, with an ability to work well under pressure and respond to shifting priorities
- Ability to manage multiple projects simultaneously
ADDITIONAL ELIGIBILITY QUALIFICATIONS
- Minimum of 5 years of experience in nursing
- Minimum of 2 years of experience in management or charge nurse experience within the emergency department
- Unrestricted registered nursing license
- Current ACLS certification
- Current PALS or ENPC certification
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