Clinical Liaison

Position Overview

Assists in the delivery of exceptional individualized patient care under the direct supervision of a physician or physician assistant.

Essential Functions

· Provide excellent customer service to internal and external customers through prompt response and courteous communication.

· Assisting the physicians with coordination of care between other departments, testing and surgical facilities, and/or physician offices.

· Assist physician in chart completion including documentation of patient exam, assessment, and plan.

· Responsible for adding CPT and diagnosis codes into the electronic health record.

· Initiates orders for MRI, CT, US and Bone Scans as directed by the physician on the day the patient is seen.

· Provide live phone support as needed for all incoming patient phone calls within the designated subspecialty.

· Coordinates patient/clinic flow together with medical assistants.

Other:

· Anticipate ways to improve patient care and experience.

· Assists in the evaluation, development and effectiveness of systems and protocols.

· Participates in professional development activities and maintains professional affiliations.

· Other duties as assigned.

Knowledge/Skills Abilities Required

· Bachelor Degree in related field

· High School Diploma or GED with Medical Assistant Certification and preferably 2 years back office medical office experience.

· Knowledge of EHR system.

· Type at least 40 WPM.

· Excellent communication skills.

· In depth knowledge of medical terminology, pharmacology, anatomy and physiology, and surgical procedures as well as treatment modalities.

· Must be able to spell accurately.

· Strong organizational skills.

· Ability to multi-task and prioritize.

· Ability to remain calm under pressure.

· Ability to maintain quality control standards.

· Knowledge of HIPAA and OSHA requirements.

Salary

$19.34- $29.01/hourly, DOE