Clinical Liaison

Adaptive Home Health is looking for a Clinical Liaison to join our fast-growing team. We service patients throughout the greater DFW metroplex.

We are an entirely nurse-driven organization. Our clinical staff are quality, experienced, well-paid nurses that are compassionate and reliable.

We’re looking for an independent and self-driven individual to help manage, maintain, and grow our relationships with referral sources (i.e., hospital case managers, medical assistants, doctors, etc.) in the Dallas area to ensure that our strong reputation continues to spread.

Experience/Education:

• High school Diploma/GED
• Minimum 2 years healthcare experience (Home Health preferred).
• Training provided.

Major Responsibilities:

• Gives high priority to compassionate patient care and patient satisfaction.
• Ensures smooth transition from hospital to home setting.
• Visits patients prior to discharge to set reasonable expectations.
• Establishes a trusting relationship with patients and their care team.
• Establishes, maintains, and expands relationships with referral sources.
• Keeps detailed records of marketing activities and strategic initiatives.
• Identifies and resolves service issues with emphasis on patient and referral-source satisfaction.
• Mixed remote/in-person work environment

Qualifications:

• Understands and adheres to all external accreditation review standards, applicable state, local and Federal laws and / or regulations including maintaining patient confidentiality through abiding by HIPAA laws/regulations.
• Understands and adheres to all company policies and procedures.
• Takes initiative to present ideas/suggestions to management regarding process improvement.
• Ability to work independently is a MUST.
• Must live in the Dallas metropolitan area, preferably North Dallas/Frisco.

Job Type: Full-time

Pay: $95,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision insurance
• Work from home

Compensation package:

• Bonus opportunities
• Commission pay
• Uncapped commission

Schedule:

• Monday to Friday

Travel requirement:

• No travel

Education:

• High school or equivalent (Preferred)

Experience:

• Sales/Marketing: 2 years (Preferred)
• Healthcare: 1 year (Preferred)

License/Certification:

• Driver's License (Required)
• RN License (Preferred)

Work Location: In person