- Coordinate work activities within a department including organizing work schedules, arranging department meetings, and assigning specific duties.
- Ensure policies and procedures are adhered to.
- Distribute and monitor work activities.
- Co-ordinate, implement and ensure staffing levels are appropriately maintained to sufficiently support daily operational needs including extended hours, lunch periods, holiday weeks and extended absences.
- Ensure department weekly hours are monitored, adjusted as needed, and controlled to ensure overtime abuse does not occur.
- Approve/deny teams’ PTO requests in a timely manner.
- Provide guidance and motivation to team members.
- Participate in training team members and acts as a training resource for the department.
- Ensure new hires are successfully oriented to department and organization.
- Regularly liaises with management to include:
- Scheduling conflicts
- Attendance, punctuality and absence, concerns
- Inter-department conflict concerns
- Department-to department issues
- Training concerns
- Provide ongoing feedback to management regarding team.
- Act as initial point of contact for team for:
- Unscheduled absences
- Conflict within team
- Conflict with team and other department(s)
- Work with other department leads.
- Ensure departmental goals are consistently met.
- Assist in facility management including care and maintenance of equipment.
- Attend meetings and participate in committees as required.
- Participate in professional development activities.
- Maintain strictest confidentiality.
- Perform related work as required.
- All other duties as assigned.
- Knowledge of overall office operations.
- Knowle of policies and procedures.
- Must be able to multi-task and prioritize work.
- Must demonstrate flexibility and good problem-solving skills.
- Must be able to communicate clearly and persuasively.
- Must be able to establish and maintain effective working relationships.
- Must be fair, tactful, and compassionate.
- Must be able to accept disagreements and can compromise or change if need be without feeling threatened.
- Must be non-biased and impartial.
- Robust paid time off package including, sick time, holidays, & paid time off!
- Medical - including a plan with 100% employer coverage- a $585 monthly value.
- Health Savings account + company contributions.
- Dental & Vision insurance.
- Company paid life insurance policy + the option to purchase additional benefits to protect you from what life throws at you.
- 401(k) with a company contribution + profit sharing!
- Pet insurance.
- ID Theft protection & Legal assistance.