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SalaryDescription
Holy Name Medical Center is a leading healthcare facility dedicated to providing compassionate, high-quality care to our community. We are committed to fostering a dynamic and inclusive work environment for our employees.
A Brief Overview
Provides clinical support for pre-analytical specimen processing and post-analytical report distribution for the Department of Pathology and Laboratory Medicine.
What you will do
- Technical: • Familiar with specimen requirements and patient population for all tests. Researches requirements for reference tests. • Processes all types of specimens, including blood, urine, body fluids and cultures. • Processes specimens that require special processing like bone marrow, stones, amniotic fluid and products of conception. Processes special outpatient test requests (Transplant kits, Clinical Research, etc.) • Diligent in processing priority specimens within the Laboratory’s STAT goals. • Serves as a resource for nursing units for specimen requirements. • Accurately labels specimens. • Distributes routine and STAT specimens in a timely manner to appropriate lab sections for analysis. • If competent, performs outpatient phlebotomy as necessary.
- LIS/HIS: • Verifies patient registration information Assures correct current registration is used for test orders. Performs reduced registration as necessary. • Assures that correct physician is associated with each patient’s order. • Assures that all tests are entered as ordered by the physician. • Documents receipt of specimens in the laboratory from all sources like pneumatic tube and outreach. • Prints and distributes laboratory reports. • Assists Senior Clinical Support Specialists with downtime procedures.
- Customer Service: • Answers the phone in a timely and professional manner. • Attempts to answer questions, but refers questions and problems to the appropriate laboratory personnel when necessary. • Documents caller information clearly and accurately. • Accepts physician orders with read back to verify. Asks for a faxed prescription. • Reports patient results by reading or faxing the report. • Records courier calls for pickup. • Dispatches couriers. • Schedules Glucose Tolerance Tests. • Monitors and improves customer service of Laboratory Front Office. Monitors appearance of Lab Outpatient Waiting Room.
- Operational: • Notifies Senior Clinical Support Specialists when supplies need to be replenished. • Assists Laboratory Administrative Assistant as needed. • Demonstrates infection control and other safety techniques. Practices Standard Precautions. • Follows Hospital and Lab Policies and procedures. • Respects patient confidentiality. Practices HIPAA compliance. • Perform related duties as required
Education Qualifications
- High School Diploma Or equivalent Required
Experience Qualifications
- Phlebotomy experience Preferred
To learnmore, register here to attend our Allied Health Hiring Event - January 11, 2024 from 1pm - 7pm
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Holy Name Medical Center is a comprehensive, 361-bed hospital offering leading-edge medical practice and technology administered in an environment rooted in a tradition of compassion and respect for every patient. Holy Name provides high quality health care across a continuum that encompasses education, prevention, early intervention, treatment options, rehabilitation and wellness maintenance. The Medical Center offers a robust roster of primary care and specialty physicians, and its Sister Claire Tynan School of Nursing provides academically competitive registered nurse and licensed practical nurse education programs. Ranked among the top hospitals in New Jersey and the nation for patient care, clinical performance, consumer value and workplace excellence, Holy Name has been recognized by NJBIZ's as one of the "Best Places to Work in New Jersey" every year since 2006 - the only hospital to have earned this honor. The Medical Center is fully accredited by The Joint Commission, is Magnet-recognized by the American Nurses Credentialing Center, consistently earns Hospital Safety Grade A scores from Leapfrog Group, and is a national model for culturally sensitive care. Holy Name is a mission-driven facility whose quality standards and philosophy are rooted in the principles of its founders, the Sisters of St. Joseph of Peace. Those principles are exercised daily by the Medical Center's dedicated and talented team of physicians, nurses, allied health employees, and a wide variety of non-clinical administrative and operational staff members. Holy Name Medical Center is an Equal Opportunity Employer.
