Address
Form of workUT Health San Antonio will be implementing Epic's Dental Application, Wisdom, as we expand our ambulatory environment and open a Multispecialty and Research Hospital (MSRH) and Ambulatory Surgical Center (ASC). We are seeking an Intermediate level analyst to support Epic's Wisdom module for billing and claims configuration specifically for exciting opportunities as we design, implement, test, validate and maintain Epic software.
Work Schedule : Remote
Under direct supervision, this position is responsible for Epic's Ambulatory Billing modules with a focus on supporting dental billing workflows and requirements. This position is for self-starters who thrive in a fast-paced, agile environment, which means being able to change direction quickly, multitask, and demonstrate a passion and eagerness to learn new technologies. The Epic HIM applications analyst will collaborate with and provide tier-one support to their team and/or counterparts from other applications to successfully meet the development and implementation objectives for assigned Epic applications. Effectively manages competing and changing priorities. Under direct supervision, serves as project lead for key initiatives, including performing project management duties, as assigned. Develops, documents, and adheres to the internal procedures that will be used in conjunction with related applications and systems. Interacts professionally with leadership, faculty, staff, and vendors.
Knowledge, Skills, and Abilities
1. Strong written and verbal communication skills.
2. Critical and analytical thinking proficiency.
3. Organizational management skills and ability to multitask.
5. Basic project management skills.
Job Duties
This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Company and the employee occupying the position.
1. Workflow: Based on clinical project requests, works with requestors and users to understand, and document current workflow with an eye toward proposed future workflows that are optimized for any planned application changes.
2. Design and Build: Presents recommended system enhancement opportunities and creative technical solutions for surgical scenarios. Using analytical evaluation skills, identifies, proposes, builds, and demonstrates prototypes of application configuration options for review and approval by project requestors.
3. Performs ongoing maintenance and configuration updates to Epic applications.
4. Test: With supervision, creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes.
5. Support: Provides tier-one support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Serves as a liaison between users and vendors. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations.
6. Perform all other duties as assigned.
Education:
Bachelor's degree (4 years of comparable experience may be substituted for a degree).
Experience:
A minimum of three (3) years of relevant experience with clinical or business systems with exposure to software development/build lifecycles.
Additional Licenses and Certifications
Epic certification/proficiency in any applicable module highly preferred but not required.
As specified by the department director, Epic certification for assigned modules are required within eighteen (18) months of hire. Epic certification must be maintained per Epic Corporation standards.
