AddressThe Clinical Crisis Manager of CPEP and MCU is responsible for the management of the Department of Psychiatry Crisis Services by promoting quality and ongoing education of staff through specialized initiatives and the promotion of quality care through evidenced based practice and recovery oriented practices. This includes, but is not limited to, the management and development of a crisis response system. The Clinical Crisis Manager of CPEP and MCU collaborates with multiple professionals to support and coordinate the provision/management of Clinical Crisis services, education to staff and recipients, and regulatory compliance. He or She works closely with the Director of Acute Care Psychiatry and Associate Director of CPEP and MCT and staff in insuring that the service maintains the highest standards of quality patient care, staff competency and compliance
Responsibilities
1. Provides clinical leadership in the provision of recovery oriented crisis services in accordance with program objectives, clinical guidelines, procedures and standards
2. Ensures accuracy, quality and efficiency standards are met with regards to clinical documentation.
3. Identify, implement and monitor a behavioral health crisis intervention system that is recovery oriented, person centered and culturally competent.
4. Ensures that the crisis service delivers trauma informed care to reduce emergency room visits and inpatient hospitalizations, maintain recipients safe in the community and reduce risk of future crisis.
5. Coordinates information sharing among clinicians, recipients and involved family members to resolve and reduce risk
6. Builds community partnerships to ensure clinically appropriate referrals to programs, clinics, and other community resources
7. Builds partnerships throughout the Mt. Sinai Health System to ensure overall patient management and that programs within the system supports excellence in the delivery of patient care services.
8. Develops implements and oversees NYS and NYC pilot project in collaboration with Performing Provider System (PPS) to evaluate elements of the emerging Crisis Management System for NYS. The goal is to improve the quality of crisis response in order to
9. Works closely with leadership throughout the Service, Department of Psychiatry and other hospital departments to insure that the highest expectations of regulatory and professional standards are met for the service and its recipients.
10. Provides presentations for internal staff to increase awareness of hospital crisis services
11. Maintains, reviews and updates MCU policies in accordance with hospital, professional and regulatory standards
12. Provides clinical and administrative supervision to a team of fifteen clinical members of MCU and CPEP and social work students to ensure optimization of clinical services and appropriate MCU coverage
13. Manages clinical liaise with Crisis Residence Management, ensures safety and regulatory compliance of referred residence through clinical management of its cases
14. Supports the overall strategic goals of the Hospital and the Department of Psychiatry
15. Reports significant events to the appropriate regulatory agency and internal hospital system, and tracks corrective action plans to completion
Qualifications
- Minimum of 7 years’ experience in clinical specialty and social work education required.
- Master's degree in Social Work
Employer Description
Strength Through Diversity
The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:
- Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
- Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
- Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.
At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.
Explore more about this opportunity and how you can help us write a new chapter in our history!
“About the Mount Sinai Health System:
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”
EOE Minorities/Women/Disabled/Veterans
Compensation
The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $86772 - $130159 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
