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Form of workJoin us for a career in sales that changes lives.
Business Description:
CST is the market leader in spinal implants, robotics, and navigation. Our integrated operating unit is comprised of 4 global businesses, Spine and Biologics, Enabling Technologies, intelligent Data Solutions (iDS) and China Cranial, Spinal, Orthopedics & Technologies.
This role will support our Spinal Surgical Robotics platforms.
A Day in the Life
This is a field-based role.
Responsibilities may include the following and other duties may be assigned:
SALES SUPPORT
Works and collaborates with regional robotics teams, Spinal Sales, and neurosurgery teams to identify prospective new users for Robotics and applicable technology-enabled procedures- growing technology adoption and increasing utilization.
Attends and participates in sales meetings, training programs, conventions, and trade shows as directed.
Submits reports and provides information as directed.
Cooperates with all personnel on the execution of Company programs.
Supports more complex, new image-guided products and applications to physicians and hospital staff.
Works as a in conjunction with the Mazor Area Manager to prioritize customer technical support and service expectation goals.
Provides input on new product development based on in-field experience.
Is responsible for documentation at new or existing installations.
TECHNICAL SUPPORT
Coordinates, supports, and collaborates with Robotics Area Managers and other Surgical Synergy team members for on-site installations with our customers.
Represents Medtronic during technology-enabled procedures to provide technical assistance.
Maintains system hardware and software to maximize system performance.
CUSTOMER SUPPORT
Acts as the primary Medtronic customer liaison for clinical case support and utilization.
Provides timely information to the regional team regarding customer concerns, issues and market opportunities.
Provides service to customers per their individual needs.
Maintains familiarity with status of calls and issues at customer sites.
Reports necessary complaints and partners with CSM/NRC to ensure full resolution.
EDUCATIONAL SUPPORT
Educates and trains physicians and hospital personnel - OR, Radiology, Central Sterile Processing, Biomedical and Information Technologies - on technical matters relating to our technology-enabled procedures.
Provides a clinical resource for surgeons, clinicians and others being trained.
Updates customers on tips, shortcuts and suggestions, as appropriate.
Participates in in-house sponsored customer training at designated sites for both internal and external partners.
Provides training and resources for hospital staff to enable them to conduct training for their personnel (train the trainer).
Continually trains members of the Surgical Synergy Clinical Support team to increase their knowledge of the latest technology-enabled procedures.
MISCELLANEOUS
Adheres to company policies and conduct all business in an ethical manner.
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader -that's why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
- High School Diploma or GED AND a minimum of 6 years of clinical, medical sales or medical imaging/navigation/robotics experience; or
- An Associate Degree with a minimum of 4 years of clinical, medical sales or medical imaging/navigation/robotics experience; or
- A Bachelor's degree with a minimum of 2 years of clinical, medical sales or medical imaging/navigation/robotics experience.
Nice to Have
- RT and/or MRI certification
- Prior experience with Image Guided Systems
- Prior experience with MRI
- Operating room experience
Physical Job Requirements
- While performing the duties of this job, the employee is regularly required to be independently mobile
- Required to interact with a computer for extended periods of time, and communicate with peers and co-workers
- Regularly required to talk or hear
- Occasionally required to sit and reach with hands and arms
- Regularly required to stand; walk and use hands to finger, handle, or feel objects, tools, or controls
- Must frequently lift and/or move up to 50 pounds
- Specific vision abilities required by this job involve normal vision
- Ability to travel
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.
The provided base salary range is used nationally in the United States (except in Puerto Rico and certain CA locations).The rate offered is compliant with federal/local regulations and may vary by experience,certification/education, market conditions, location, etc.
ABOUT MEDTRONIC:
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.
- Posting Date: Nov 29, 2023
- Travel: Yes, < 75 % of the Time
- Salary Min: 68,000.00
- Salary Max: 102,000.00
