Clinical Assistant - Endocrinology Clinic, Edina

The Clinical Assistant is responsible for providing patient care to patients by assisting with diagnostic tests, procedures and treatments ordered by the physician. 

This is a full-time role working Monday - Friday 7:30am - 4:30pm with a 1 hour lunch break, no evenings, weekends or holidays.

Location:  7701 York Avenue South, Suite 180 
                  Edina, MN 55435

*located on a bus line

Endocrinology Clinic of Minneapolis is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.

• Escorts the patient to the room, obtain vitals and document patient history
• Prepares room as needed for specified visit typ.
• Assist providers with pre/post op appointments and procedures
• Hands out patient education pamphlets as requested
• Processes referrals by giving information to the patient for scheduling
• Schedule clinic visits and colonoscopies in person as well as over the phone
• Assists patient with completing informed consent forms prior to the provider performing the procedure(s) and send to Medical Records
• Answer phone calls; take medical messages and route appropriately
• Retrieves calls regarding patient health problems, documents and routes calls
• Calls in new prescriptions and refills to the pharmacy after provider has reviewed and approved
• Any and all other duties as assigned

Education and Experience Requirements:

• High School diploma/GED or equivalent
• Diploma or equivalent as a Medical Assistant, Military Medic, Certified Nursing Assistant, or Direct Support Professional Certifications preferred but not required
• 1-2 years of recent medical clinic experience preferred
• Superior communication skills, detail oriented, and excellent direct patient care

Essential Requirements:

Ability to:

• Comply with company policies, procedures, practices and business ethics guidelines.
• Complete job required training.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance
• Work in the clinic, office or surgery center during business hours 
• Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
• Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
• Communicate and interact in a respectful and professional manner
• Prioritize workload while being flexible to meet the expectations of the daily operations
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
• Understand and execute a variety of instructions
• Effectively operate equipment and communicate on and operate the phone system
• Work independently with minimal supervision
• Travel to other work locations, if required

Performance Expectations – i-Health’s Core Values:

• Integrity - Do the right thing and take responsibility for what you do and say
• Service  - Consistently contribute to deliver an exceptional experience
• Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
• Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
• Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

• Clinic setting

Notes

• Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
• This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.