Job Description
Starting Hourly Rate of Pay: $18.0366/hr + DOE
Schedule: Monday 7:30-4:30pm, Tuesday/Wednesday 10-7pm, Thursday 8-5pm, Friday 9-6pmAt Virginia Garcia Memorial Health Center, we welcome diversity; we encourage, uplift, and are honored to serve people who have been historically underrepresented and underserved. Our mission is to provide high-quality, culturally appropriate healthcare to low-income residents of Washington and Yamhill Counties, with a special emphasis on seasonal and migrant farm workers and others with barriers to receiving healthcare. We strive to provide an inclusive environment that welcomes and values the diversity of the people we employ and serve.If you are unsure whether you meet all of the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply.Job Summary: The Clinical Aide (CA) position performs delegated clinical and administrative duties in support of clinic operations and patient care. The CA will be trained to perform the duties listed below if no prior training.The CA will have career pathing opportunities after successful completion of the initial probationary period. This includes shadowing opportunities built into the regular work schedule during which the CA would learn about potential career paths available at Virginia Garcia. Essential Duties and Responsibilities::
Schedule: Monday 7:30-4:30pm, Tuesday/Wednesday 10-7pm, Thursday 8-5pm, Friday 9-6pmAt Virginia Garcia Memorial Health Center, we welcome diversity; we encourage, uplift, and are honored to serve people who have been historically underrepresented and underserved. Our mission is to provide high-quality, culturally appropriate healthcare to low-income residents of Washington and Yamhill Counties, with a special emphasis on seasonal and migrant farm workers and others with barriers to receiving healthcare. We strive to provide an inclusive environment that welcomes and values the diversity of the people we employ and serve.If you are unsure whether you meet all of the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply.Job Summary: The Clinical Aide (CA) position performs delegated clinical and administrative duties in support of clinic operations and patient care. The CA will be trained to perform the duties listed below if no prior training.The CA will have career pathing opportunities after successful completion of the initial probationary period. This includes shadowing opportunities built into the regular work schedule during which the CA would learn about potential career paths available at Virginia Garcia. Essential Duties and Responsibilities::
- Greet and prepare patients for their appointment – confirm identity; record vital signs and other appropriate information, verify medication and immunization records, and document interactions.
- Work with certified staff to accurately enter and document medical information in patients’ records (flow sheet, progress notes, immunization records, growth charts, etc.).
- Perform patient care duties that do not require the placement of orders. Examples include but are not limited to collecting vital signs and processing specimens for lab transport.
- Assist or perform approved point-of-care tests and maintain lab logs and quality control logs after training and competency verification.
- Assist providers and certified medical assistants with procedures.
- Support vaccine clinics and public health events with assigned tasks including, but not limited to, data entry, patient “traffic control”, runner, registration, or other needed roles.
- Review daily schedule and verify availability of supplies and working equipment for the day.
- Assemble equipment and prepare trays for minor procedures.
- Maintain cleanliness, inventory and preparedness of assigned exam rooms.
- Check sharps containers daily, replacing when full.
- Stock information pamphlets and forms in the clinic daily.
- Stock exam rooms, nurse’s station, vaccine administration station and lab daily.
- Organize and maintain clean and soiled utility rooms and storage areas.
- Clean, disinfect and sterilize exam tables, counters, and equipment such as scales and blood pressure cuffs per VGMHC Infection Control Guidelines.
- Perform patient outreach as directed by the Clinical Team Supervisor.
- Assist the front desk as needed to expedite check-in of patients.
- Answer phones and route calls to appropriate staff, being courteous, timely, and helpful.
- Coordinate interpreter services as needed.
- Schedule appointments as directed.
- Support Team Assistants (TA) with obtaining medical records, faxing, copying, scanning patient documents, and contacting patients via phone or letter to schedule appointments.
- Work with Panel Care Coordinator (PCC) tracking preventive care required for scheduled patients, scheduling appointments, and documentation and data entry.
- Perform administrative tasks for site leadership in support of operations and clinical care.
- Perform basic office operations.
- Report off to covering team member when leaving the floor for break, lunch or off duty.
- Assist other staff as requested.
- Implement agreed upon changes in functions, policies and procedures.
- Ensure confidentiality of patients and staff.
- Be an enthusiastic learner and attend career exploration, apprenticeship, and job shadowing opportunities, completing any associated assignments.
- Participate in competency assessment for clinical skills, attend training opportunities appropriate to job development, communicate additional training needs to direct supervisor, attend team and department meetings.
- Perform other duties as assigned.
- Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
- Bilingual/bicultural proficiency in Spanish and English preferred.
- Ability to set priorities in a changing environment while maintaining a calm, professional demeanor.
- Ability to recognize own limitations and seek guideline/assistance appropriately.
- Ability to rotate to other clinics as needed.
- Ability to problem solve issues in a team environment.
- An enthusiastic learner with the ability to work quickly, accurately, and independently.
- High school diploma or equivalent required.
- Strong interest in pursuing medical assistant certification.
- Basic Life Support (BLS)/Cardio-Pulmonary Resuscitation (CPR) certification required, or ability to obtain within 30 days of hire.
- Role model VG’s mission, vision, and shared values
- Listen to the voice of the customer and strive to delight them by exceeding their expectations
- If someone needs help, help them
- Be innovative, apply fresh ideas, and continuously improve how you do your work
- Maintain strict confidentiality and respect the privacy of others
- Demonstrate integrity, honesty, and stewardship in all encounters at work
- Demonstrate consideration and appreciation for co-workers and patients
- Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others
- Standing: 25%
- Walking: 45%
- Sitting: 25%
- Lifting/Carrying: 5%
- Physically demanding tasks: Must be able to lift/carry 30 lbs. – supplies.
- Work in well-lighted, ventilated environment.
- Potential exposure to blood borne pathogens and hazardous chemicals.
- Computer: data entry and word processing
- Telephone, fax, copier, scanner, printer
- Autoclave
- Non-stress test
- Fetal Doppler
- EKG
- Pulse oximeter
- Audiometer
- Nebulizer
- O2 tank
- Liquid nitrogen
- Glucometer
- Hemoglobin A1C
- Cholesterol Screening Equipment
- Hemoglobin Screening Equipment
- Ultra sound machine