POSITION SUMMARY
Vital Heart & Vein is actively searching for a dynamic Clinic Supervisor, adept in leadership, administration, and clinical management. This pivotal role oversees daily clinical operations for 2 full-time clinics and 3 satellite clinics.
Job Duties
- Coordinate the day-to-day clinical operations and
- Over site to physician schedules and imaging appointments
- Ensures efficient operation of the clinical team by scheduling and planning for use of staff within the department.
- Monitors clinical and front desk staff members by directing, guiding, and influencing the outcome of an individual's performance and activity in collaboration with Director of
- Clinical Services and Director of Patient Services
- Oversight of clinical and front desk staff scheduling to ensure appropriate coverage during hours of operation.
- Assure that patient/family centered care is provided within clinics established standards.
- Conducts patient relations and patient recovery efforts timely and professionally.
- Initiate the development and revision of policies and procedures.
- Ability to work closely with front and back-office operations to identify and implement processes for improvement.
- Reports out weekly and monthly clinical volume reports.
- Ensures clean and safe work environment of all assigned clinic locations.
- Supervise and oversee ordering of clinical & office supplies for assigned clinics.
- Oversight of employee time keeping and timely submission of employee timesheets to payroll.
Education & Licensure Required: Degree in healthcare management, business, or related health field
Minimum Experience Required: Two (2) years of healthcare operations supervisory/management experience or three (3) years of progressive relevant leadership experience.
Minimum Knowledge, Skills & Abilities
- Excellent interpersonal communication, problem solving, and conflict resolution skills.
- Possession of analytical decision-making skills necessary to quickly assess and resolve complex logistical, technical, and patient care problems and issues.
- Ability to train, motivate, and supervise subordinate staff.
- Ability to address and manage conflict in a direct and professional manner.
- Must be willing to travel to Vital Heart & Vein clinic locations in the Houston market
Physical Requirements
- Stand or sit for extended periods of time throughout the day.
- Occasional lifting, carrying, and loading/unloading materials up to and including 20 lbs.
- Visual and auditory ability to work with patients, staff and others in the workplace continuously.
- Frequent speaking and listening to clients, staff and other professionals in meetings and on the phone.
- Regular driving between clinics
- Occasional sitting and maintaining close visual attention to write reports and work on the computer.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Are you willing to travel to Vital Heart & Vein clinic locations including the 2 main focus clinics: Pearland Clinic (10907 Memorial Hermann Dr, Pearland, TX 77584) and West Houston Clinic (12121 Richmond Ave, Houston, TX 77082)? Mileage reimbursement provided when traveling between clinics.
Work Location: In person