Address
SalaryPREMIUM PAY
STATEMENT OF PURPOSE:The Clinic Receptionist provides indirect patient care in the office/clinic setting. Acts as phone attendant – makes appointments and directs calls. Greets and registers patients. Verifies patient demographic, employment and insurance information. Performs clerical duties. Meets the communication needs of the patient/family, office/clinic staff and the medical staff. Participates in performance improvement activities.
ESSENTIAL FUNCTIONS
- Registers all patients, gives new patients medical forms to complete.
- Verifies patient demographic, employment and insurance information.
- Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager.
- Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients.
- Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members.
- Photocopies patient schedule sheets each day, pulls the next day charts, prepares charts for new patients.
- Files lab and test results, files patient charts daily.
- Collects payments, writes receipts, writes payments in ledger, balances petty cash, makes bank deposits.
- Maintains a good working relationship with office/clinic staff members and providers.
- May float to other clinics if coverage needed
- Performs other duties as assigned.
Saturday Only
