Clinic Receptionist I/Ii, Keaau Rhc 183605 (59249)

Job Description

At Hilo Medical Center, the Clinic Receptionist is a valuable member of our team. This position is responsible for independently providing a variety of clerical and office assistance to support the assigned department in scheduling appointments in various imaging modalities according to exam/procedures requested, registering patients, typing and maintenance of records, securing proper signatures and certifications on documents, processing information for billing purposes, accepting payment for services, answers the telephone, greets patients, processes referrals/transfers and performs other duties as assigned.

Required Qualifications: To qualify, you must meet all the following requirements. Please note that unless specifically indicated, the required education and experiences may not be gained concurrently. In addition, qualifying work experience is credited based on a 40-hour workweek.
Education: High school diploma or equivalent.
General Experience: Two (2) years of responsible typing, stenographic, substantive clerical work, or any combination of these experiences which duties demonstrated knowledge of English grammar, spelling, arithmetic, common office appliances and equipment; and the ability to read and understand oral and written instructions, carry out procedures in clerical work systems, speak and write simply and directly, observe differences in copy and proofread words and numbers quickly and accurately, and operate various kinds of office equipment; and ability to deal effectively with others in eliciting information and providing service.
Specialized Experience: Work experience performing receptionist activities in a clinic; interviewing patients and/or responsible persons to obtain required information; inputting of data into a computer system; scheduling appointments, diagnostic studies and outpatient procedures; performing a variety of fiscal record keeping functions and preparing and maintenance of medical records and/or work experience in configuration, testing, validating, problem-solving, and troubleshooting Electronic Medical Records (EMR) related issues in a clinic.
Substitution of Education for General Experience: An Associate’s or Bachelor’s from an accredited college or university may substitute for all the General Experience required.

Class Title

General Experience (Years)

Specialized Experience (Years)

Total Experience (Years)

Clinic Receptionist I

2

0

2

Clinic Receptionist II

2

1/2

2-1/2

Company Description

As the Big Island’s leading providers of inpatient and outpatient care, the East Hawaii Region of Hawai`i Health Systems Corporation (HHSC), consisting of Hilo Medical Center, Hale Ho′ola Hamakua, Ka′u Hospital, and the Yukio Okutsu State Veterans Home, delivers a full range of services and programs. Our three hospitals include 290 beds and over 1,700 employees. Our medical staff is comprised of 250 physicians, physician assistants and Advanced Practice Registered Nurses, representing 33 specialties. East Hawaii Health is our network of clinics offering primary and specialty care. Hilo Medical Center functions as a Level III Trauma Center, which includes the second busiest emergency room in the state, providing 24-hour care and serving more than 50,000 patients annually. Hale Ho′ola Hamakua and Ka′u Hospital are designated as Critical Access Hospitals. To learn more about the East Hawaii Region, please watch our Video Yearbook or visit www.hilomedicalcenter.org, www.halehoolahamakua.org or www.kauhospital.org.

Benefits

• 13 paid holidays each year (14 during election years)
• 21 paid vacation days per year
• 21 paid sick days per year
• Medical, dental, vision, and prescription plans
• Employee Assistance Program
• Participation in the State of Hawaii’s retirement system
• Potential eligibility for various student loan repayment & scholarship programs

Equal Opportunity Employer

East Hawaii Region (Hilo Medical Center, Hale Ho’ola Hamakua and Ka’u Hospital) is a drug free workplace and an Equal Opportunity Employer.

Medical Examination Requirement

Offers of employment will be contingent on successfully passing a pre-employment examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen. The cost for drug screening and blood draw for QuantiFERON and Titers, shall be borne by the Hawaii Health Systems Corporation.

Pre-Employment Assessments for External Candidates

As part of the recruiting process for this position, external applicants (job applicants NOTemployed by HHSC’s East Hawaii Region) are required to complete a pre-employment assessment(s) shortly after application submission. If you are not an employee of the East Hawaii Region of HHSC, you will receive an email containing assessment instructions. We ask that you complete the assessment(s) within two days of receipt of the request.

Shift Details

Must be available to work shifts, weekends and holidays as necessary based on hospital operations. Services are provided 24/7.