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Excellence, Teamwork, Leadership and Innovation. These values define UConn Health. We are looking for team members that share these same values. Our top-rated organization is looking to add a Clinic Office Assistant to our Storrs outpatient team with the UConn Medical Group. If you have a background in this field, as well as a passion for customer and patient experience, we want to hear from you. This is a full-time position, located at our outpatient locatio in Storrs, CT.
At UConn Health, this class is accountable for independently performing a full range of administrative tasks in the scheduling, record keeping and billing of services to patients.
EXAMPLES OF DUTIES
- Acts as triage/receptionist for incoming patients and telephone calls.
- Schedules patient appointments for clinics, surgery and diagnostic testing.
- Assures availability of medical records.
- Prepares a variety of requests for patient diagnostic testing.
- Receives/records tests results, notifies physicians of results.
- Processes billing/insurance information.
- Sends out reminder cards/letters to cancel and reschedule appointments.
- May assist physicians in minor office procedures.
- May stock rooms.
- May order supplies.
- Works on special projects.
- May perform secretarial duties.
- Keeps records/files.
- Prepares reports/correspondence.
- May transcribe orders.
- Performs related duties as required.
MINIMUM QUALIFICATIONS REQUIRED
KNOWLEDGE, SKILL AND ABILITY:
- Knowledge of the principles and practices of clinical office management.
- Knowledge of medical terminology.
- Considerable interpersonal skills.
- Oral and written communications skills.
- Ability to operate office equipment which may include word processors, computer terminals or other automated equipment.
- Ability to schedule and prioritize workflow.
EDUCATION AND TRAINING:
General Experience: Two (2) years of relevant experience scheduling medical appointments in a medical setting.
Substitutions Allowed:
Graduation from a medical Office Assistant program may be substituted for the general experience.
PREFERRED QUALIFICATIONS:
- Experience working with EPIC strongly preferred.
SCHEDULE: 40-hour work week. Monday through Friday, 8-hour shifts between the hours of 8:00 a.m. and 5:00 p.m. with a 60-minute unpaid meal break.
Why UConn Health
UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.
