Job Description
Position Overview:
As a Clinic Director at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.
We are looking for:
We are seeking a self-starter and community-focused leader. The CD will collaborate with the Franchise Owner in the hiring and recruiting of talented, creative, and excellent clinicians; managing clinic performance and client satisfaction; providing training and ongoing developmental support; meeting fiscal goals; marketing clinical services and building community partnerships and referrals. The CD will maintain a reasonable client caseload. Experience in private practice and working with commercial insurance is a plus. Our CD will thrive in a performance-based compensation environment. This is a full-time, in-person position.
About Ellie:
Ellie Mental Health is a highly successful nationwide mental health multi-clinic organization. Ellie clinics are structured to remove many of the daily obstacles that get in the way of providing world-class mental health services. Ellie makes the clinician's experience a priority by offering excellent compensation, benefits, training, and flexible scheduling.
Required Skills/Abilities
- Masters Degree or higher education in mental health discipline.
- Independently licensed with a Maryland -issued clinical practice license (e.g., Psy.D, LISCW, LMFT, LCPC LP).
- Strong leadership, problem-solving, and executive skill sets.
- Strong working knowledge of state requirements regulating mental health practice.
- Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail.
- Working understanding of human resource principles, practices, and procedures.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to function well in a high-paced and changing environment.
- Proficient with Microsoft 365 applications.
- Adept at learning and navigating Electronic Health Record systems.
Reporting & Supervision
- Clinic Director reports to local Franchise Owner
- All clinic therapists report to Clinic Director or Assistant Clinic Director
Hiring, Training, and Staff Management
- Oversee the hiring process for all therapists at their clinic.
- Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed.
- Assess ongoing development and training needs and conduct ongoing training as needed.
- Hold staff compassionately accountable for meeting performance expectations.
- Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed.
Supervision and Consultation
- Oversee peer consultation groups to ensure clinical excellence and align with best practices
- Provide clinical oversight to clinics Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers.
- Participate in Clinic Director Peer Consult Group.
- Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation
- Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy
- Utilize creativity in interventions to help clients achieve and exceed goals
- Prepare and submit individual documentation for each session per company guidelines and protocol
- Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed
- Collaborate with franchise owner and Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency.
- Monitor and manage clinic office schedules and office supplies.
- Provide timely response to concerns raised by clients, clinicians, or external stakeholders.
- Serve as point of contact for building management related issues or concerns.
- Spearhead clinics community outreach and engagement efforts, in collaboration with franchise owner and consistent with guidance from Ellie Outreach Team.
- Collaborate with Ellie Marketing Team to promote clinics online visibility.
- Collaborate with franchise owner and Ellie Corporate Team to implement all required policies and procedures
- Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with franchise owner
$80,000-$150,000 annually depending upon experience
Base salary, commission & bonuses
Paid Time Off
Holiday Pay
Medical, Vision and Dental Insurance Options
401K
Paid CEU time