Client Success Manager (Remote)

About Us:
We have developed the coolest Recruitment Marketing and Applicant Management System for the largest employment segment. Many hot brands in food service and retail use ZippyApp to recruit top talent. High volume - High speed hiring.

We are lean, agile, efficient and growing. Our clients depend on us and love our products and services - we want to continue this trend as we grow.

About the Job
We are looking for an energetic post aales Client Success Manager.
This position is to support client from the start of their journey with us and through their entire life cycle.

It basically comes down to making sure each client is successful with ZippyApp.

The responsibilities include the following but are not limited to them:

• Setup / deploy new client
• Support changes / updates
• Conduct product training
• Monitor performance / usage
• Follow up to ensure proper utilization
• Promote upgrades and offer up-sells
• Develop best practices to maximize utilization and increase efficiency.

Requirements/Responsibilities

Requirements / Responsibilities
• Digital savvy
• Great communication skills – written & verbal
• Detail oriented
• Analytics skills to develop realistic and measurable metrics & indicators.
• 2-3 years of experience in similar role
• Good knowledge of SaaS business
• Good Social Media Marketing skills is a big plus
• Formal college education (BS/MS)

Special Instructions

Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.