Client Solutions Manager

At Jimerson Birr, our team has accepted the lasting responsibility of protecting our clients’ rights, businesses, properties, investments, and finances. In both established and emerging businesses, our professionals are integral, trusted advisers and advocates, giving our clients insights into legal and business considerations that guide prudent decision making. We work with some of the world’s most respected and well-established businesses, as well as start-up visionaries, and individuals looking to overcome challenges.

Our award-winning law firm is at its best when it helps clients set measurable goals and develops multi-level strategies to achieve them. Our lawyers are trained to take ownership of our clients’ challenges by getting close to the problem and close to the people who can benefit from the solutions we provide. We’re business-oriented lawyers equally comfortable as community leaders, private transaction counselors or courtroom advocates. We pride ourselves on our people and their collective achievements. Besides our long list of legal industry honors, the firm has a track record spanning over a decade winning local, state and national awards for being a “Best Company to Work For,” “Fastest Growing Company,” and “Best Law Firms in America.”

Our atmosphere and award-winning firm culture is collegial and professional, and our shared commitment to professional development is superior to our contemporaries. To learn more about our firm culture, please visit our website.

ABOUT THE POSITION

Summary

We are seeking a Client Solutions Manager to join our team and make a meaningful contribution to the legal industry. In this role, you will be integral to our mission of identifying and engaging potential clients, transforming leads into prospects or potential new clients (PNC). Your responsibilities will encompass managing the team of Client Solutions Specialist, building out the CNS sales process, email campaigns and more. You will also be responsible for building and maintaining sales dashboards, reporting analytics, and digital marketing campaigns within our Sales Force platforms. You will also be responsible for day-to-day management of the Client Solutions team, making sure Individual and team KPI are tracked and on pace. Additionally, you will be involved in special projects, generating reports, and support various administrative aspects of our sales and marketing endeavors.

Key Responsibilities

· Client Solutions Team management and quality control

· Sales Development and CNS sales process management

· Dashboard creation and KPI management through Sales Force Platforms

· Reporting and Analysis

· General administrative responsibilities

Success in this position goes beyond mere accomplishments; it culminates in personal and professional fulfillment. High performers in this role reach a state where creativity flows effortlessly, challenges are embraced as opportunities, and solutions are delivered with impact. Victory in this position is defined by continuous growth, both professionally and personally, where each milestone achieved sets the stage for even greater achievements. Significant career ascension and monetary rewards await those who flourish in this role.

WHO WOULD DO WELL IN THIS POSITION?

Knowledge & Skills

· Bachelor's degree in a relevant field is required.

· 3-5 years of digital sales, lead generation, or email marketing

· 3-5 years of management experience

· 3-5 years of data analytics, dashboard reporting

· Strong communication and interpersonal skills

· Excellent research skills and attention to detail

· Adaptability to changes and willingness to learn new software platforms.

· Commitment to upholding data privacy and regulatory compliance.

Attitude & Habits

· Must have a high level of personal accountability.

· Must be self-motivated and proactive.

· Must be an effective communicator.

· Must have excellent time management skills.

· Must be extreme attention to detail.

Our core values are simple: Commitment to service; Commitment to quality; Commitment to results.

Jimerson Birr is an equal opportunity employer. All qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, disability, veteran status, gender identity and marital status.