Job Summary:
Trane in Towson, MD is hiring a Client Service Representative to join our team. In this role you will be responsible for developing long-term customer relationships and maximizing account penetration and customer retention by developing HVAC system related solutions.
Responsibilities:
- Support of assigned account managers and their assigned customers with HVAC systems & equipment product selections, application, proposals and sales development.
- Quote, close, and transition Technician Leads and other Service repair work under the direction of the Account Managers
- Generate estimates and proposals for service work under the direction of the Account Managers.
- Provide quotes for service repairs, change outs, IAQ, and energy solutions including quotes for time and material as well as fixed price service
- Prepare transition documents and communicate project readiness for assignment to operations team.
Qualifications:
- Bachelor's degree in engineering, engineering technology, business or equivalent from a four-year college or university preferred, or equivalent combination of education and experience.
- Minimum one (1) year experience in Account Management, Mechanical Contracting/HVAC or Facilities Management fields preferred.
- Working knowledge of HVAC systems preferred.
- Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: