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SalaryAbout us
Brows to Brazilian is a small business in Little Rock, AR. We are professional, agile and social.
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
- Wellness programs
- Relaxed atmosphere
- Company perks
- On-the-job training
- Safe work environment
- Lively atmosphere
Job Title: Client Service Representative - Waxing and Facial Salon
Job Description:
We are seeking a dedicated and personable Client Service Representative to join our thriving waxing and facial salon. As the first point of contact for our valued clients, you will play a pivotal role in ensuring a positive and seamless salon experience.
Responsibilities:
- Schedule and manage client appointments efficiently.
- Greet clients warmly and provide a welcoming atmosphere.
- Address client inquiries and provide detailed information about our services.
- Promote salon services and products to enhance client experience.
- Maintain organized client records and update information as needed.
- Ensure cleanliness and orderliness of the reception area.
- Collaborate with salon staff to coordinate and prioritize daily operations.
- Handle client payments and manage cash register accurately.
- Resolve client concerns or issues with professionalism and empathy.
- Assist in marketing initiatives and promotional events.
- Be capable of selling memberships**
Qualifications:
- Previous experience in a customer service role, preferably in a salon/spa setting.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Knowledge of salon services and products is a plus.
- Proficient in appointment scheduling software.
- Positive and customer-focused attitude.
Job Type: Part-time
Pay: $11.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) 2% match
- 401(k) 3% Match
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Compensation package:
- Bonus opportunities
- Employee stock purchase plan
- Performance bonus
- Quarterly bonus
- Yearly bonus
Schedule:
- 4 hour shift
- 8 hour shift
- Weekends as needed
Work Location: In person
